Applications Support Analyst
4 days ago
The Applications Support Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
Responsibilities:
- The Application Support Analyst is responsible having a good understanding of apps support procedures and concepts and basic knowledge of other technical areas to maintain, identify and define enhancements to existing applications and their operating environments; thus making recommendations for improvements.
- Analyzes existing system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes.
- Formulates and defines scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards; documents requirements.
- Partners with appropriate development and production support areas.
- Participates in validation and testing activities.
- Applies good understanding of how the team interacts with others in accomplishing the objectives of the area.
- Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures.
- Has limited but direct impact on the business through quality of activities provided; impacts team and closely related teams.
- Exchanges ideas and information in a concise and logical manner.
- Performs other duties and functions as assigned
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 1-5 years experience or interest about apps support procedures, concepts and of other technical areas.
- Participation in some process improvements.
- Be able to work under pressure
- Analytical and troubleshooting skills.
- Knowledge in banking applications and server infrastructure
- Good interpersonal and communication skills, great teammate
Education:
- Bachelor's/University degree or equivalent experience
Job Family Group:
Technology
Job Family:
Applications Support
Time Type:
Full time
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.
-
Application Support Analyst
2 weeks ago
Taguig, National Capital Region, Philippines myGwork - LGBTQ+ Business Community Full time ₱400,000 - ₱1,200,000 per yearThis job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DescriptionThe RoleExcellenceContribute to the development of new tools, processes and solutions to meet our client teams' technical needsConsult with other business analysts and...
-
Applications Support Analyst
2 weeks ago
Taguig, National Capital Region, Philippines Citi Full time ₱2,400,000 per yearThe Applications Support Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or...
-
Application Support Analyst
8 hours ago
Taguig, National Capital Region, Philippines myGwork - LGBTQ+ Business Community Full time ₱300,000 - ₱450,000 per yearThis job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DescriptionOur work touches the lives of millions of people. We are dedicated to helping our clients deliver an excellent experience to the members of their pension schemes. This...
-
Application Support Analyst
7 hours ago
Taguig, National Capital Region, Philippines WTW Full time ₱250,000 - ₱450,000 per yearDescriptionOur work touches the lives of millions of people. We are dedicated to helping our clients deliver an excellent experience to the members of their pension schemes. This is an exciting opportunity to join Outsourcing GB Technology, as an Application Support Analyst Level 1 within the Service Management and Application Support function in Outsourcing...
-
Application Support Analyst
3 weeks ago
Taguig, National Capital Region, Philippines Nasdaq Full timeWhat Nasdaq OffersAs an Application Support Analyst, you will be responsible for providing client services and support for the Nasdaq Anti-Financial Crime Technology product and service offerings. You will be part of the global service desk team that provides 24/7 standard support and emergency support. This includes handling inquiries from users globally,...
-
Application Developer
4 days ago
Taguig, National Capital Region, Philippines WE SUPPORT INCORPORATED Full time ₱1,000,000 - ₱1,200,000 per yearJob DescriptionWe are looking for a highly skilled Microsoft Azure DevOps Developer to join our team. This role will focus on end-to-end application development and DevOps practices, including database, back-end, and front-end development using the Microsoft platform. You will play a key role in designing, building, and deploying applications, while also...
-
Application Support Specialist
4 days ago
Taguig, National Capital Region, Philippines Adaca Full time ₱900,000 - ₱1,200,000 per yearRole Summary:We are seeking highly motivated and ambitious Application Support to join our growing team. This role offers a unique opportunity to support our UK operations during their respective business hours.This is a long-term career opportunity — our solutions and industries require 18–24 months of structured learning before mastery. We are seeking...
-
Senior Application Support Engineer
7 hours ago
Taguig, National Capital Region, Philippines JPMorgan Chase & Co. Full time ₱900,000 - ₱1,200,000 per yearJob Description Join our team as an Environments Analyst and leverage your technical expertise to enhance our non-production environments. Be at the heart of innovation and service excellence, driving improvements and building strong partnerships across global teams. Job Summary: As an Environments Analyst, you will coordinate and implement...
-
IT Support Analyst
4 days ago
Taguig, National Capital Region, Philippines Staffstream Full time ₱900,000 - ₱1,200,000 per yearWant to be the trusted go-to for IT support in a healthcare organisation making a difference in the NDIS sector? We're hiring an IT Support Analyst to keep systems running smoothly across multiple offices and remote teams.The Opportunity at a GlanceWe're looking for a skilled and proactive IT Support Analyst to support IT systems and users within a growing...
-
IT Application Support
4 days ago
Taguig, National Capital Region, Philippines Chapman Freeborn Full time ₱900,000 - ₱1,200,000 per yearAvia Solutions Group (ASG) Global Services Philippines is looking for an IT Application Support to contribute to the operations of Chapman Freeborn International.This position is based in the ASG Global Services Philippines office in BGC, Taguig, under a hybrid setup and working on EMEA Time Zone.Chapman Freeborn International is a multi-award winning,...