Customer Service Representative

6 days ago

SM City Fairview, Philippines iQor Full time ₱252,000 - ₱324,000 per year

Welcome to a Great Place for a Great Career Join us as a Customer Service Call Center Agent and be the voice that makes a difference If you love helping people, have a knack for solving problems with a smile, and thrive in a lively environment, we've got the perfect role for you. You'll be the hero on the phone, making sure every customer hangs up happier than when they called. Ready to make some positive waves as an iQorian? Apply now and let's create amazing experiences together

Ready to be the voice our customers hear first? We're looking for #iQorians to:

  • Jump on inbound calls with a burst of energy and a big smile.
  • Reach out with inbound calls, spreading the same energy and enthusiasm.
  • Forge genuine connections with clients, customers, and teammates, building trust and reliability.
  • Dive into our goals, aiming to meet or even surpass our call center's benchmarks, all while delivering top-notch service.
  • Hit our productivity and quality targets like a pro.
  • Own each customer's needs and issues, aiming to fix things on the first call.
  • Be a customer service superhero, resolving inquiries and concerns efficiently and with a personal touch.
  • Educate our customers on what our client offers, making every call an opportunity to shine.

Join us and enjoy the awesome benefits and exclusive perks of being an #iQorian:

Boost your earnings with bigger basic pay and skills premium pay

Enjoy peace of mind with HMO coverage.

Your hard work pays off. with Quarterly Appraisals and Monthly Performance Incentives.

Find work-life balance with up to 30 days of paid leave, 21 days convertible to cash.

Maximize your income with non-taxable meal and transportation allowances

Boost your earnings with night differentials while working late hours.

Secure your future with Group Life Insurance

Stay well with an onsite clinic and free emergency medicine – health is wealth.

Embrace a healthier lifestyle with our wellness programs – because self-care is key.

Join the #iQorian squad if you:

Are 18 years or older, ready to dive into the action

Have completed high school/senior high school – you're on your way

Rock those English communication skills – talk the talk, walk the walk.

Bring BPO experience to the table – bonus points

Embrace the hustle of shifting schedules – we keep it dynamic

Job Type: Full-time

Pay: Php21, Php27,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise

Application Question(s):

  • What's your email address?
  • Once you're ready to become an IQorian, copy the link below and paste it into your browser to start your AI interview:

Please reply "Yes" once you've completed it

Education:

  • Senior High School (Preferred)

Experience:

  • BPO: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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