Communications & Operations Coordinator

Communications & Operations Coordinator

About Telostaff:

We help companies and people be the best version of themselves.

Telostaff is a premier staffing agency specializing in connecting small and emerging U.S.-based businesses with talented, fully-remote professionals from the Philippines. Our mission is to foster growth and innovation by providing dynamic companies with the support they need to thrive. Unlike traditional BPO giants, we partner with agile, newer enterprises that offer a vibrant, collaborative, and fun work environment, free from rigid corporate structures. If you are looking to join a forward-thinking organization that values creativity and teamwork, consider applying today

Job Summary:

We are seeking a proactive and detail-oriented Communications & Operations Coordinator to support daily communications and internal processes within a dynamic, fast-paced sports organization. This role is ideal for someone who thrives on consistency, enjoys behind-the-scenes execution, and takes pride in keeping systems and communications running smoothly. If you're organized, fluent in written English, and eager to contribute to a growing, collaborative team, this is a great opportunity with long-term potential.

Duties and Responsibilities:

• Send daily outreach emails and text messages to teams and captains using pre-written scripts and templates.
• Update and manage internal schedules across 20+ facilities using ClickUp, ensuring accuracy and clarity.
• Maintain Google Sheets to track completed outreach and other operational tasks.
• Collaborate with internal stakeholders to align on evolving administrative and scheduling priorities.
• Support league operations by ensuring timely and accurate communication with registered teams.
• Assist with seasonal preparation tasks and administrative planning for upcoming league cycles.
• Provide light recruiting support (e.g., organizing resumes in JobScore, coordinating follow-ups) as needed.
• Perform other related administrative duties based on shifting team needs or seasonal priorities.

Required Skills and Abilities:

• Excellent written English communication skills with a high degree of accuracy and professionalism; strong verbal communication for internal meetings and team collaboration.
• Exceptional attention to detail and ability to follow structured workflows consistently.
• Proficiency with Gmail, Google Sheets, and task management tools (e.g., ClickUp or similar).
• Strong organizational skills and ability to manage recurring daily tasks across multiple systems.
• Self-starter with the ability to adapt to shifting priorities in a fast-paced, team-based environment.
• Must be available to work overlapping hours with U.S. Eastern Time Zone (starting around 8:30 AM ET), especially during onboarding and initial training.

Preferred Qualifications

• Experience in scheduling, team communications, or operations support roles.
• Familiarity with youth sports, league operations, or seasonal program logistics.
• Experience with programs like ActiveCampaign (for marketing and sales automation) and ClickUp (for task and project management).

Telostaff Core Values and Benefits:

Together we…

• Focus On People: We consistently demonstrate care, love, dignity, and respect in all interactions, fostering deep connections and understanding.
• Embrace a Growth Mindset: We nurture curiosity, foster self-improvement, and approach challenges with a problem-solving and solution-oriented attitude, unlocking endless possibilities for personal and professional development.
• Pursue Excellence: We deliver exceptional customer service, maintain an unwavering commitment to quality, and continuously innovate to exceed expectations and set new standards of achievement.
• Operate Proactively: We take responsibility for actions, ensure tasks are completed efficiently, foster clear communication, and embrace gratitude as a guiding principle, embodying a culture of accountability and appreciation.

Benefits:

• Work remotely
• Internet Stipend
• Company IT equipment (laptop, monitor, etc.)
• 12 PTO Days + 12 Holidays annually
• 13th month pay
• Scheduled salary adjustment after six months, 1 year, and each year after

Job Type: Full-time

Pay: Php30, Php35,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Flexible schedule
• Health insurance
• Opportunities for promotion
• Pay raise
• Work from home

Education:

• Bachelor's (Required)

Experience:

• Task Management Tools (e.g. ClickUp): 2 years (Required)
• Admin, Project Coordination, or Operations Support: 2 years (Required)

Language:

• English (Required)

Work Location: Remote