Digital Onboarding Department Head

8 hours ago

Makati City, National Capital Region, Philippines China Bank PH Full time $90,000 - $120,000 per year

The
Digital Onboarding Department Head
oversees the operations of the Digital Onboarding team in Credit Processing Division, the credit and other related account maintenance in adherence to Credit and Operational Policies. The Department Head is also responsible for strategic planning and execution of plans agreed with Cards Business in support of the Business' Key Results Areas (KRAs), monitoring adherence to Service Level Agreements (SLAs), and providing inputs and recommendations in improving the Credit Policies and Procedures of the Cards Business.

Job Qualifications

  • With extensive background of end-to-end credit card processing
  • 5 years relevant experience in the credit card business
  • With appreciation of the credit card business cycle
  • Excellent managerial, supervisory, leadership, coaching, and people management skills.
  • Must be able to handle complex tasks, reporting, lead and manage projects simultaneously.
  • Must have customer management skills especially when dealing with bank customers.

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