Guest Service Associate

Key ResponsibilitiesWarmly welcome guests upon arrival and provide personalized assistance throughout their stay.Handle guest inquiries, concerns, and complaints in a courteous and efficient manner. • Coordinate with Front Office, Housekeeping, and other departments to fulfill guest needs and special requests.Conduct room inspections for VIP and special...

The Guest Service Representative is responsible for delivering exceptional service to our guests through effective communication and support. You will assist with reservations, inquiries, and guest needs to ensure a memorable dining experience.Key Responsibilities:Manage reservations and guest inquiries via phone and in person.Assist guests with menu...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationFour Points by Sheraton Boracay, Station 1, Malay, Aklan, Philippines, Philippines, 5608ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationFour Points by Sheraton Boracay, Station 1, Malay, Aklan, Philippines, Philippines, 5608ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

A hospitality services company in Baguio is seeking a Hotel Manager to oversee daily operations and ensure exceptional guest services. The ideal candidate has a Bachelor's degree in Hospitality Management and 1-3 years of experience in hotel management. This full-time position requires proficiency in English and strong leadership skills to enhance guest...

About the role Join the Reservations team at Azalea Hotels & Residences Baguio as a Reservations Associate. In this full-time role based in Baguio City, Benguet, you will be responsible for providing an exceptional booking experience to our guests as the first point of contact. Your ability to efficiently process reservations while delivering outstanding...

As Safety and Security Associate for Wright Park Hotel, you are responsible for maintaining a safe and secure environment for guests and employees. This include:Security Patrols & Monitoring:Conduct regular patrols of the hotel premises, both interior and exterior, to identify and deter potential security threats.Actively monitor the hotel's CCTV system,...

Responsible for ensuring a positive guest experience by greeting visitors managing inquiries and resolving issues.Welcoming guests providing information about the venues attractions and servicesHandling reservations and serving as a point of contact for VIPs and general guests while maintaining professional communication and a proactive approach to...

Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationSheraton Manila Hotel at Newport World Resorts, 80 Andrews Avenue, Newport World Resorts, Metro Manila, Philippines, Philippines, 1309ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our...

Ensure prompt and courteous service to guests;Answer telephone calls and process phone orders/reservations;Greet guests, escort them to tables, answering dining related questions, and suggest food and beverage items ;Coordinate amenity delivery request in connection with the kitchen department ;Address guest complaints;Ensures tips are reported properly...