Guest Service Associate

Key ResponsibilitiesWarmly welcome guests upon arrival and provide personalized assistance throughout their stay.Handle guest inquiries, concerns, and complaints in a courteous and efficient manner. • Coordinate with Front Office, Housekeeping, and other departments to fulfill guest needs and special requests.Conduct room inspections for VIP and special...

POSITION SUMMARYIn accordance with the policies, procedure and standards of Chroma Hospitality and Grafik Pinehouse Baguio, as the Guest Experience Manager, you are aware that today's travelers want to connect deeply with the destinations they visit. At GPHB, our aim is to bring to life a unique experience for each of our guests. You will be responsible in...

The Guest Service Representative is responsible for delivering exceptional service to our guests through effective communication and support. You will assist with reservations, inquiries, and guest needs to ensure a memorable dining experience.Key Responsibilities:Manage reservations and guest inquiries via phone and in person.Assist guests with menu...

Graduate of Hospitality Management or a related courseFresh graduates with internship or on-the-job training are welcome to applyStrong communication skills and excellent customer service orientationWith high integrity, dependable, and the ability to handle guests' and members' information with confidentialityAble to work efficiently in a fast-paced,...

JOB SCOPE:The Guest Service Officer (GSO) is responsible for delivering exceptional customer service to passengers and VIP guests within the airport lounge. The role ensures smooth lounge operations, guest satisfaction, and adherence to company service standards.Guest Relations & Customer Service· Greet and welcome guests warmly upon arrival at the...

Key Responsibilities and Competencies1. Handling Incoming Calls and DocumentsAttend to all incoming calls promptly and courteously, following established guest service standardsScreen and transfer calls to the appropriate person or departmentRecord and relay messages accurately when necessarySort and forward received documents to the concerned person or...

The Front Office Associate plays a vital role in ensuring smooth operations and delivering excellent customer service within a variety of industries. They are the first point of contact for guests and clients, responsible for managing reservations, handling inquiries, and supporting daily administrative tasks. The position demands strong communication,...

Job Title: Waitress (Restaurant Service Staff)Work Location: Camp John Hay, Baguio CityEmployment Type: Full-timeJob OverviewWe are hiring Waitress (Restaurant Service Staff) to support daily dining operations at a restaurant located within a hotel in Camp John Hay, Baguio City. This role focuses on guest interaction, order handling, and delivering a high...

Preparing tables, serving stations, or buffet tables for serviceRunning food from the kitchen to the tablesServing food and beverages to guests at their tables or at serving stationsCreating a pleasant atmosphere for dining and entertainmentCommunicating with colleagues to ensure a smooth eventProviding bar service to guests, including cash and credit...

About the role Join the Reservations team at Azalea Hotels & Residences Baguio as a Reservations Associate. In this full-time role based in Baguio City, Benguet, you will be responsible for providing an exceptional booking experience to our guests as the first point of contact. Your ability to efficiently process reservations while delivering outstanding...