Customer Care Representative

3 days ago


Imus A, Philippines CallMax Solutions Full time ₱150,000 - ₱250,000 per year

For faster process, Send your updated Resume to .COM and Indicate "CSR Application" to the Email Subject

Qualifications:

  • At least 1 yr CSR experience in a BPO Company
  • Communication Skills: Excellent verbal and written communication skills, including active listening and the ability to explain complex information clearly and concisely.
  • Customer Focus: A genuine desire to help customers and a patient, empathetic approach to handling inquiries and complaints.
  • Problem-Solving Skills: The ability to analyze customer issues, identify solutions, and implement them effectively.
  • Product Knowledge: A willingness to learn and retain detailed information about Culinary Depot's products.
  • Technical Skills: Proficiency in using computers, CRM software, and other relevant tools.
  • Time Management: The ability to prioritize tasks, manage time effectively, and handle a high volume of customer interactions.
  • Teamwork: A collaborative mindset and the ability to work effectively with other team members.

Job Responsibilities:

  • Handling Inquiries: Responding to customer inquiries via phone, email, and chat regarding products, orders, shipping, returns, and general company information.
  • Order Processing: Assisting customers with placing orders, tracking shipments, and managing any order changes or cancellations.
  • Problem Solving: Addressing customer complaints and resolving issues efficiently and professionally, aiming for customer satisfaction. This might involve troubleshooting, offering solutions, or escalating complex issues to the appropriate department.
  • Product Knowledge: Developing and maintaining a strong understanding of Culinary Depot's product catalog to effectively answer customer questions and provide recommendations.
  • Sales Support: Potentially identifying sales opportunities and upselling or cross-selling products when appropriate.
  • Record Keeping: Maintaining accurate records of customer interactions and transactions in the company's system.
  • Collaboration: Working closely with other departments, such as sales, shipping, and returns, to ensure seamless customer service.
  • Feedback Collection: Gathering customer feedback to identify areas for improvement in products, services, or processes

Job Type: Full-time

Benefits:

  • Paid training

Work Location: In person



  • Dasmariñas A, Philippines iQor Full time ₱360,000 - ₱420,000 per year

    Customer Service Representative (Work-In-Office)Welcome to a Great Place for Great CareersAt iQor, our Customer Service Representatives are more than voices on the phone—they're the people customers trust for answers, support, and solutions. Here, every call is a chance to make a difference, whether it's solving a problem or creating a moment of care.From...


  • Imus A, Philippines CallMax Solutions Full time ₱120,000 - ₱360,000 per year

    For faster process, Kindly send your Resume to .COM and Indicate "CSR Application" to the Email SubjectQualifications:Ability to prioritize and work independentlyAbility to work effectively in a team environmentDetail-oriented with the ability to follow-up on tasksWork effectively under pressure and maintain a positive attitudeCapable of multi tasking and...


  • Antipolo A, Philippines JoyRide Superapp Full time ₱150,000 - ₱250,000 per year

    Customer Service Representative (Local Account)Job Responsibilities:Address and resolve concerns from mobile app users while delivering excellent customer serviceRespond to customer inquiries promptly and professionally to ensure a positive experienceCoordinate with relevant teams throughout the order fulfillment process—from pickup to drop-off—to...


  • Santa Rosa City A, Philippines iQor Full time ₱216,000 - ₱300,000 per year

    Customer Service Representative (Work-In-Office)Welcome to a Great Place for Great CareersAt iQor, our Customer Service Representatives are more than voices on the phone—they're the people customers trust for answers, support, and solutions. Here, every call is a chance to make a difference, whether it's solving a problem or creating a moment of care.From...


  • Lipa A, Philippines Knack RCM (formerly HealthyBOS) Full time ₱216,000 - ₱240,000 per year

    A Call Center Representative, or Call Center Agent, takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems.Key Responsibilities:Respond to customer...


  • Imus, Calabarzon, Philippines Clibase Technology Inc Full time ₱800,000 - ₱1,200,000 per year

    Our company is looking for sales representatives to be responsible for managing accounts and meeting sales goals. Duties will include outbound calls, sales presentations and product demonstrations, as well as negotiating contracts with potential clients.In order to be successful in this role, you will need to have a deep understanding of the sales process...


  • Imus, Calabarzon, Philippines Seika Autoparts & Accessories Full time ₱150,000 - ₱250,000 per year

    Answer incoming calls, emails, chats, and social media inquiries from customers.Provide accurate information regarding products, services, policies, and procedures.Handle and resolve customer complaints in a professional and timely manner.Process orders, applications, requests, and returns.Maintain customer accounts by updating information and tracking...


  • Imus, Calabarzon, Philippines Peek Full time ₱250,000 - ₱500,000 per year

    With over $3 billion in bookings of experiences, the platform combines powerful business software with an award-winning marketplace for consumers to book fun things to do like wine tours, watersports, skydiving, art classes, and more. The Peek Pro software suite provides world-class online booking, point-of-sale, and hundreds of automation tools such as...

  • Sales Associate

    16 hours ago


    Imus A, Philippines Elufa Multilink Inc. Full time ₱192,000 - ₱216,000 per year

    Graduate of any coursewith experience as Sales Representative/Associate in FOOD Industrywith pleasing personality and strong communication skillswilling to be trainedFamiliar in Cavite and Manila areaWilling to start immediatelyDuties and Responsibilitiesa. Responsible for researching and developing marketing opportunities and planning and implementing new...


  • Imus, Calabarzon, Philippines Teamswell Full time $60,000 - $120,000 per year

    BUSINESS DEVELOPMENT REPRESENTATIVETeamswell is a high-growth nearshore outsourcing company working for US companies. Our mission is to help small and medium-sized US businesses grow and become more profitable by having access to highly engaged, skilled, and experienced talent at a fair price, and to generate career opportunities for bilingual professionals...