Associate, Consumer Operations

3 days ago

Pasig, National Capital Region, Philippines PDAX Full time

About PDAX
At PDAX, we believe that the future of money is digital, and our mission is to empower all Filipinos to grow their wealth through blockchain technology.

As one of the first crypto firms in the Philippine market, we feel a sense of duty to our users and to the ecosystem to set the standard for safety, ease of access, and reliability. We expect our team to share in this responsibility and cherish our vision of a more open and equitable financial system.

We are looking for new team members that are passionate about cryptocurrency, want to work in a disruptive, fast-growing industry, and thrive in a start-up environment.

If this sounds like you, then we'd love to talk.

General Responsibilities

  • Coordinate and deploy user communications through push notifications, in-app banners, and emails.
  • Work with Consumer Growth, Experience, and other teams to support campaign rollouts and announcements
  • Maintain publishing schedules and ensure timely, accurate delivery of platform messages.
  • Ensure all communications meet compliance and brand standards.
  • Support vendor relationships for tools related to CRM, messaging, and marketing execution.
  • Manage promo operations which include user rewards and reporting.
  • Coordinate risk and legal approval workflows for campaigns and promotions.
  • Contribute to internal documentation such as SOPs, trackers, and policy drafts.
  • Collaborate with other departments for OEC requirements.
  • Assist with operational requirements related to Product and commercial initiatives.
  • Act as the team's point of contact for internal campaign support requests and ad hoc content needs.

Qualifications

  • Strong organizational skills and the ability to manage multiple campaigns and requests at once.
  • Clear, concise communicator comfortable coordinating across teams.
  • Familiarity with platforms like CleverTap, MoEngage, Airship, or equivalent CRM tools is a plus.
  • Understanding of content execution processes across push, in-app, and email.
  • Experience with internal documentation, campaign tracking, and compliance-related workflows.
  • Detail-oriented and able to follow structured approval processes with minimal oversight.
  • Ability to work cross-functionally in a fast-paced, tech-driven environment.
  • A proactive mindset toward solving problems and keeping workflows running smoothly.

Our Culture

Communication

  • We prioritize clear and transparent communication, ensuring that there is clarity among everyone we work with.
  • We aim to have a collaborative environment, where innovative ideas in investment strategies are shared openly and constructively, driving the industry forward.

Customer-focus

  • We think about how our decisions impact our customers and ensure we provide the best experience that we can.
  • We believe in building lasting relationships with our clients, constantly learning from and listening to them, and always striving to look out for what's best for both sides.

Commitment

  • We always aim to do the right thing and to do the right thing, excellently. We take accountability seriously and uphold ourselves to high standards, ensuring that we execute with attention to detail.
  • We are dedicated to the long-term success of our clients in the dynamic world of financial technology, maintaining integrity and professionalism in every aspect of our work.

  • Associate, Consumer Growth

    3 days ago

    Pasig, National Capital Region, Philippines PDAX Full time

    About PDAXAt PDAX, we believe that the future of money is digital, and our mission is to empower all Filipinos to grow their wealth through blockchain technology.As one of the first crypto firms in the Philippine market, we feel a sense of duty to our users and to the ecosystem to set the standard for safety, ease of access, and reliability. We expect our...

  • Consumer Analytics

    1 week ago

    Pasig, National Capital Region, Philippines CIS Bayad Center, Inc. Full time

    Bayad is seeking aConsumer Analytics & Data Strategy Leadto serve as a central partner acrossProduct, Strategy, Finance, Operations, and IT. This role will unify consumer analytics and data monetization strategy, ensuring Bayad fully leverages the value of its data assets.Qualifications4–6 years experience in business analytics, product analytics, or data...

  • Compliance Supervisor

    1 week ago

    Pasig, National Capital Region, Philippines Acom Consumer Finance Corporation Full time

    ACOM Consumer Finance Corporation is looking for passionate, innovative, and amazing individuals who are in pursuit of excellence and prominence Be the part of the game-changing team today and #ACOMplishYourDreamsWork with a multinational company with a rock-solid foundationBe part of the Leading Consumer Finance company from JapanExperience the wonders of...

  • Senior Executive, Consumer

    1 week ago

    Pasig, National Capital Region, Philippines NielsenIQ Full time

    Company Description Companies have increasingly been relying on market insights to make informed decisions and our role at NIQ has evolved into us being information scientists -predicting the 'What's Next' for our clients, in order for them to grow, stay relevant in the present and for the future. Our behavioral researchers in NIQ tackle our clients' issues...

  • Senior Executive, Consumer

    1 week ago

    Pasig, National Capital Region, Philippines NielsenIQ Full time

    Companies have increasingly been relying on market insights to make informed decisions and our role at NIQ has evolved into us being information scientists -predicting the 'What's Next' for our clients, in order for them to grow, stay relevant in the present and for the future. Our behavioral researchers in NIQ tackle our clients' issues by unlocking the why...

  • Logistics & E-Commerce Associate

    1 week ago

    Pasig, National Capital Region, Philippines PH Global Jet Express Inc. (J&T Express) Full time

    The Logistics & E-Commerce Associate supports daily warehouse operations, order processing, and online sales activities. This role ensures timely order fulfillment, accurate inventory management, and smooth coordination between the logistics team, customer service, and e-commerce platforms. The associate helps optimize operational efficiency while...

  • Operations and Accounting Associate

    3 days ago

    Pasig, National Capital Region, Philippines MicroSourcing Full time

    Discover your 100% YOU with MicroSourcingPosition:Operations and Accounting Associate/Cyberscape Beta, OrtigasLocation:Cyberscape Beta, Ortigas, Pasig CityWork Setup & Shift:Work From Home | Night shiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid...

  • Sales & Operations Associate

    6 days ago

    Pasig, National Capital Region, Philippines AGRICYN ENTERPRISE Full time

    Job Title: Sales & Operations AssociateDepartment: SalesReports to: PresidentLocation: Pasig City, PhilippinesEmployment Type: Full-timeJob SummaryThe Sales & Operations Associate supports both sales growth and day-to-day delivery operations. This role handles customer orders, coordinates deliveries, and builds strong relationships with existing and...

  • Operations Quality

    1 week ago

    Pasig, National Capital Region, Philippines Nielsen Full time

    Company DescriptionAt Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it's consumed. Together, we are proudly...

  • Operations Quality

    6 days ago

    Pasig, National Capital Region, Philippines The Nielsen Company Full time

    Company DescriptionAt Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it's consumed. Together, we are proudly...