Sales Operations Associate

4 days ago

Manila, National Capital Region, Philippines Private Advertiser Full time ₱600,000 - ₱1,200,000 per year

We're Hiring: Sales Operations Associate

Remote, WFH (Philippines preferred), PST/EST shift

Full-time

About the Company

Tandem is building the ultimate office marketplace — we connect companies with extra space to those who need it, offering flexible and beautifully maintained offices. We're a small, fast-moving team focused on delivering a seamless, high-touch experience from first inquiry to final lease.

We're now hiring Sales Operations Associates to support our Sales Ops and Supply Relations functions. You'll work closely with teammates to coordinate client tours, manage customer communications, and ensure our partners and spaces are always well-supported.

What You'll Do

Sales Ops / Customer Servicing


• Coordinate and schedule client tours — especially multi-stop tours — with accuracy and efficiency.


• Respond to inquiries via in-app chat and email, ensuring prompt and professional communication.


• Guide clients through the customer journey, from space recommendations to lease signing.


• Use internal tools like the match triage board to keep workflows smooth and organized.

Supply Relations


• Draft, edit, and optimize listing pages to expand our supply of office spaces.


• Track weekly tour data to identify supply gaps and opportunities.


• Update internal supply-side processes to improve team efficiency.


• Communicate with brokers and landlords to maintain accurate and up-to-date listings.

You'll also work with tools like ChatGPT (for content creation) and Retool (for internal dashboards and process tools).

You're a Great Fit If You:


• Have 5+ years in customer servicing in a BPO/shared services setting, or are a top university graduate with 1–2 years of experience and excellent English communication skills (written and verbal).


• Possess native or near-native English communication proficiency for both written and verbal interactions.


• University graduates must demonstrate exceptional academic performance with a minimum GPA of 3.5 or equivalent from a top-tier institution.


• Take initiative — you don't wait for instructions; you jump in and get things done.


• Own your work — if you commit to something, it gets completed (and done well).


• Catch typos, formatting issues, or process gaps before others notice.


• Are confident using AI tools like ChatGPT, applying your own judgment to their output.


• Enjoy building and refining systems — Retool experience is a plus.


• Communicate clearly with both technical and non-technical teammates.

Bonus Points


• You've worked in startups, marketplaces, real estate, or operations-heavy environments.


• You're energized by creating processes and systems from the ground up.

Why Join Tandem?


• Join a small, kind, high-performing team.


• Fully remote with flexible hours.


• Lots of growth potential — into ops, product, or technical roles depending on your interests.

To Apply

Send your resume and a short cover letter to Please feel free to share with people you think may be a fit or are interested

We're excited to meet you

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