
ECommerce Specialist
2 days ago
Job Summary:
The E-Commerce Specialist ensures the smooth and efficient operation of our online stores across platforms such as Shopee
,
Lazada
, and others. The role involves monitoring store performance, managing campaigns, overseeing stock and account health, and driving sales growth through effective execution of e-commerce strategies.
Key Responsibilities:
- Store Operations:
Monitor fulfillment, listings, and customer service performance. - Sales & Insights:
Track sales, orders, best-selling items, and provide business insights and reports. - Campaigns & Promotions:
Plan, execute, and monitor platform campaigns, flash sales, and vouchers. - Store Optimization:
Update store visuals and layouts to enhance user experience. - Customer Engagement:
Manage chat broadcasts, respond to inquiries, and boost engagement. - Inventory Management:
Monitor stock levels and coordinate timely replenishment. - Account Health:
Ensure compliance with platform policies and manage ad performance. - Price Management:
Conduct price checks and update rebated prices for competitiveness. - Business Reviews:
Prepare quarterly performance reports and support review meetings.
Qualifications:
- Bachelor's degree in
Business, E-Commerce, Marketing
, or related field - 1–2 years
of experience in e-commerce operations (Shopee, Lazada, etc.) - Proficient in
MS Office
and
Google Workspace - Strong analytical, organizational, and communication skills
- Able to work independently and collaboratively
- On-site position:
New Manila, Quezon City (6 days/week)
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