Information Security User Access Management Analyst

2 days ago

Puerto Princesa City, Mimaropa, Philippines Eight Under Par (Pawnshop Operator), Inc. Full time ₱800,000 - ₱1,200,000 per year

GENERAL RESPONSIBILITIES

* Process user access requests, changes, and terminations across business applications, Active Directory, and Keycloak

* Maintain access logs and ensure all actions are properly documented for audit and compliance purposes.

* Ensure role-based access control (RBAC) is consistently applied across systems

* Conduct periodic access reviews and assist with internal and external audits

* Coordinate with HR, IT, and department heads to ensure timely and accurate provisioning/deprovisioning of user accounts

* Troubleshoot access-related issues and provide support to end-users

* Assist in maintaining and improving UAM-related policies, procedures, and documentation}

* Monitor adherence to the least privilege and segregation of duties principles

* Generate and analyze access reports to identify anomalies or risks

MINIMUM REQUIREMENTS

Education: Minimum of Bachelor's degree in Computer Science or related field, or equivalent.

Related Work Experience:

• Preferably 1-2 years of security administration experience in support of IT products or User account management and working knowledge of large IT organization operations.

• Minimum 2 years of hands-on experience with Active Directory Account Provisioning/De-provisioning. 

Knowledge (knowledgeable in the following):

|
• Knowledge of latest trends in information security, procedures, methodologies, and best practices

• Knowledge on O365 and its functionalities

Skills:

• Good understanding between on-premise and cloud environment.

• Good understanding of ITIL processes and ITSM tools.

• Working knowledge of ticketing system

• Ability to effectively work with customers and management personnel on all levels, business areas and across cultures

• Should have good verbal and oral communication

• Should be Quality Conscious

• Attention to details and accuracy is required

• Ability to work positively and collaborate with team members to achieve maximum team throughput

Other Job Requirements:
• Should be willing to work in rotational shifts (including night shift)

DUTIES AND RESPONSIBILITIES


• Assist users with troubleshooting user access issues, while maintaining the necessary approval and documentation requirements

• Collaborate and coordinate with Information Technology Department as UAM subject matter expert as part of the Technical Working Committee

• Manage all aspects of user access lifecycle, including user creation, account modification, deactivation, and reactivation

• Ensure that all request related to user access are processed in accordance to role and function based on approved access matrix and completed within the agreed service level agreement

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