Pharmacy Operations Specialist

Position Title: Pharmacy Operations Specialist

Work Set Up: Work from Home

Schedule: 8:00 PM to 5:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

Were looking for a Pharmacy Operations Specialist with experience in a retail or mail-order pharmacy, or telehealth company managing prescriptions. The ideal candidate is comfortable with medical and prescription terminology (e.g., dosage, frequency, compound names, abbreviations) and understands standard workflows, including payments, refills, and lab approvals.

What You'll Do:

• Review treatment plans and process prescription orders accurately using e-Prescribing software and internal tools

• Complete all follow-up tasks associated with the prescription writing workflow, ensuring timely and proper completion

• Perform quality checks on prescriptions to ensure accuracy, regulatory compliance, and adherence to internal standards

• Collaborate other internal teams and potentially providers to resolve questions or issues related to prescription details

• Support the Pharmacy Operations team by escalating prescription-related challenges when necessary

• Maintain accurate records and documentation throughout the prescription process

• Handle routine data entry tasks related to prescription workflows with a high level of precision

• Work collaboratively in a remote environment with other teams and pharmacy partners

What We're Looking For:

• 1-2 years of experience in a pharmacy, healthcare, or telehealth operations role is preferred

• Highly motivated college graduates with applicable majors (e.g., pharmacy, chemistry, biology, etc.) are also encouraged to apply

• Experience with e-Prescribing systems, pharmacy operations software, or electronic health records is a plus

• Familiarity with prescription terminology, dosage calculations, and common abbreviations

• Strong attention to detail and commitment to accuracy

• Organized and comfortable with routine, repetitive workflows

• Able to work independently with sound judgment and minimal supervision

• Excellent written and verbal communication skills, particularly when working with healthcare professionals

• Technically proficient and able to learn new software quickly

• Passion for improving the patient experience in a healthcare setting

Why You'll Love Joining the CO Fam

At Clark Outsourcing, were redefining what it means to work in a BPO. This isnt your regular office setup - its where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise youll have to experience it yourself to believe it.

Heres whats in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches

At CO, its not just about work - it's about loving where you work. Ready to experience the best workplace ever? We cant wait to welcome you to the team