Application Consultant, CRM

1 day ago

Pasig, National Capital Region, Philippines GRUNDFOS Full time ₱900,000 - ₱1,200,000 per year

As an Application Consultant, CRM, you will play a key role in innovative projects, overseeing the design, development, implementation, testing, training, and post-go-live support of CRM solutions. You will also provide Level 3 support for escalated issues, ensuring the stability and effectiveness of our CRM applications.

Your main responsibilities:
Application Support

  • Resolve tickets escalated from Level 2 support, including system bugs, complex service requests, and change requests.
  • Provide expert troubleshooting and solutions for critical application issues.

Ticket Analysis

  • Analyze support tickets to identify root causes and recommend preventive measures.

Training

  • Deliver Super User training for various projects, ensuring effective knowledge transfer and user adoption.

Project Delivery

  • Lead the design, development, testing, training, rollout, and aftercare phases of innovation projects within the Delivery Area.

Line of Expertise

  • Serve as the Process Owner for designated Lines of Expertise within the Delivery Area.
  • Collaborate with business stakeholders to identify and implement optimal solutions for users and customers.

Your background:

  • 5-6 years of experience are needed:
  • University Degree preferable in – Sales Business

  • Experience with SAP CRM is Mandatory in the following Areas:

  • CRM Sales (Account, Activity, Opportunity, Quotation)

  • CRM Interaction Center (Interaction Record, Service Requests, Service Orders)
  • Experience with SAP C4C will be considered in the evaluation
  • Knowledge of other SAP modules (ie. CS, SD, LE) will be extra bonus.
  • This experience must come from similar Sales companies/operations or from a Consultancy Company where proven experience can be documented
  • International experience from either previous jobs in Global oriented Companies or from similar experience through consultancy assignments are mandatory
  • Must demonstrate knowledge and understanding of the specific SAP modules.

Do you want to learn more?
If this job sounds appealing, please send your resume and cover letter by clicking "Apply".

To dig deeper into the Grundfos universe, follow us on LinkedIn or Youtube, and to get to know some of your future colleagues and why they enjoy working at Grundfos, check out Meet our people

We look forward to hearing from you.

  • Application Analyst CRM

    5 days ago

    Pasig, National Capital Region, Philippines Asian Technology Solutions Full time ₱750,000 - ₱900,000 per year

    Scope of WorkApplication Support : Responsible to solve Tickets escalated from Level 1 Support as system bugs, requests for service and change requestsTicket Analysis: Responsible to analyze the tickets and identify the Root CauseTraining: Responsible for the Level 1 Training to guarantee the correct knowledge sharing and the correct split of tickets Level 1...

  • Expert CRM Builder

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeGohighlevel Full time $40,000 - $60,000

    Customer Relationship Management SpecialistWe are seeking a skilled Customer Relationship Management (CRM) specialist with expertise in GoHighLevel to create, manage and customize white-labeled CRM solutions.Key Responsibilities:Set up and maintain white-labeled CRM accounts, customizing them according to client needs.Design and manage marketing funnels,...

  • Hubspot CRM Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines KDCI Outsourcing Full time

    Join to apply for the HubSpot CRM Specialist role at KDCI OutsourcingDirect message the job poster from KDCI OutsourcingJob SummaryKDCI Outsourcing is seeking a HubSpot CRM Specialist to serve as the go-to expert for all things HubSpot. This role is responsible for managing, maintaining, and optimizing the CRM system to ensure data integrity, improve system...

  • Salesforce Consultant Expert

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeExpert Full time ₱900,000 - ₱1,200,000

    Job DescriptionA seasoned consultant is sought after to provide expertise in Salesforce and other relevant technologies. This individual will collaborate with executive-level business-side clients to identify opportunities, impacts, and implications of implementing these solutions.The ideal candidate will have a passion for expanding knowledge of technology...

  • Associate - CRM (One View)

    3 weeks ago

    Pasig, National Capital Region, Philippines IQ-EQ Full time

    Company DescriptionWe're a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the...

  • Solutions Consultant

    3 days ago

    Pasig, National Capital Region, Philippines Orchid Cybertech Services, Inc. Full time ₱900,000 - ₱1,200,000 per year

    The objective of the Enterprise Solution Consultant is to consult directly with strategic Government and Enterprise customers, in conjunction with the sales teams, on solutions and provide thought leadership in technology and its application to business problems.Develop deep understanding of customers business needs, industry metrics and levers and how...

  • Clinical Sales Consultant

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeScientist Full time ₱800,000 - ₱1,200,000

    Key Account Specialist  We are looking for a highly knowledgeable sales professional to build relationships with healthcare providers, focusing on clinical education and building trust.Engage with pediatric offices and pharmacies to educate them on the benefits of our prebiotic/microbiome product line.Make quality outbound calls per day, focusing on...

  • Zoho Application Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeDeveloper Full time ₱85,000

    Senior Zoho DeveloperThis role involves a challenging and dynamic environment where you will be responsible for the end-to-end development, customization, and support of Zoho applications.Key Responsibilities:Technical DevelopmentDesign, develop, and optimize Zoho applications using Deluge script, APIs, and widgets.Create custom Zoho Creator applications,...

  • Expert Payroll Consultant

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeePayroll Full time $90,000 - $120,000

    Expert Payroll ConsultantAre you a skilled and ambitious professional looking for a challenging role in payroll consulting? Do you have a passion for delivering exceptional results and working with talented teams?As an Expert Payroll Consultant, you will play a crucial role in helping clients achieve their business goals by providing expert advice and...

  • Senior Application Architect

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeTechnicalLeadership Full time ₱450,000 - ₱700,000

    Job DescriptionWe are seeking a seasoned professional to lead the development of client applications and provide technical expertise in NetSuite technologies.Key Responsibilities:Lead the design, development, launch, and maintenance of systems and solutions to meet client requirements.Provide technical leadership to other software developers.Specify, design,...