CSR - Customer Service Representative

1 week ago


Pasig, National Capital Region, Philippines Viventis Search Asia, Inc Full time ₱360,000 - ₱720,000 per year

Location: Pasig City

Work Setup: 100% Onsite

Shift: Shifting Schedule (Mostly Night Shifts)

Join our partner as a Customer Support Representative and deliver exceptional service. In this role, you'll provide vital support to customers, assist with troubleshooting, and ensure their concerns are resolved efficiently.

Key Responsibilities:

  • Handle inbound calls, assisting with inquiries, complaints, and troubleshooting.
  • Provide back-office support for customers, ensuring accurate data entry and record-keeping.
  • Identify and act on upselling opportunities when applicable.
  • Collaborate with your team to ensure efficient and seamless service delivery.

Qualifications:

  • At least 1 year of outbound call center experience (Fresh graduates are welcome to apply).
  • Strong command of English.
  • Sales experience is a plus but not required.
  • Willingness to work onsite in Pasig City.
  • Comfortable with night shifts, graveyard shifts, and shifting schedules

Job Type: Full-time

Pay: Php22, Php26,000.00 per month

Experience:

  • BPO: 1 year (Required)
  • Sales: 1 year (Preferred)

Work Location: In person



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