Subject Matter Expert

1 day ago

Taguig, National Capital Region, Philippines Eclaro Business Solutions, Inc Full time $60,000 - $80,000 per year

The Subject Matter Expert – Purchase to Pay is accountable for ensuring accurate and efficient execution of the end-to-end Procure to Pay process, covering Vendor Master Data, Invoice Processing, Payment Runs, and AP Reconciliations. The SME works closely with the Team Leader, Service Delivery Manager, Procurement, and Continuous Improvement teams to deliver services within the Service Partnership Framework. They act as the escalation point for complex supplier issues, provide training to Analysts, and support process standardization and compliance efforts. The role is instrumental in driving operational excellence, supporting transformation initiatives, and ensuring that PTP processes meet performance, cost, and quality objectives.

The scope of the role will continue to broaden, but key areas of responsibility are as follows:

People:

  • Lead by example, maintaining professionalism and integrity in all dealings.
  • Coach and mentor Analysts to strengthen process knowledge.
  • Support the Team Leader in managing performance and skill development.
  • Provide targeted training to address performance or knowledge gaps.

Partnership:

  • Liaise with Procurement and other business units to resolve escalated vendor or payment issues.
  • Support alignment of Procure to Pay practices with business requirements and policy updates.

Operational:

  • Manage or process high-value, priority, complex or exception transactions, and/or be a functional expert in a technology within the IT Landscape.
  • Ensure compliance with procurement, payment, and accounting policies.
  • Oversee vendor master data quality and maintenance.
  • Analyse KPI performance and identify opportunities for process improvement.
  • Participate in process automation and standardization projects.

Others:

  • Support audits by providing accurate documentation and explanations.
  • Maintain updated Procure to Pay process documentation.
  • Participate in transformation and change management activities.

SKILLS AND EXPERIENCE REQUIRED:

  • 3-5 years' experience in Procure to Pay or accounts payable within Shared Services or multinational companies.
  • Bachelor's degree in finance, Accounting, or Business Administration.
  • Strong understanding of AP processes, vendor master data, and payment operations.
  • ERP systems knowledge (SAP preferred).
  • Advanced Excel skills (pivot tables, lookups); exposure to Power BI or reporting tools helpful.
  • Strong analytical, problem-solving, and communication skills.
  • Strong collaboration and partnership mindset, ability to work in a matrix organization.
  • Delivery focused mindset.

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