csr admin

3 days ago

Makati City, National Capital Region, Philippines Flat Planet Full time ₱300,000 - ₱360,000 per year

Customer and Admin Officer

  • Conduct and support audits for all activities across VIC and NSW, ensuring compliance with relevant standards and requirements.
  • Manage customer communications, particularly regarding RFIs (Requests for Information), with a focus on achieving positive outcomes and timely results.
  • Assist team members in preparing for audits and investigating any RFIs, providing guidance and ensuring all documentation is accurate and complete.
  • Facilitate effective communication with both internal and external stakeholders to ensure smooth operations and information flow.
  • Provide administrative assistance including data entry, data cleaning, and general office tasks to support efficient operations.
  • Handle incoming phone calls and emails, ensuring all enquiries are managed professionally and promptly.
  • File and store company documents accurately, maintaining proper records and ensuring ease of retrieval.
  • Maintain and safeguard confidential documents and sensitive information at all times.
  • Suggest and implement improvements to enhance administrative processes and overall efficiency.
  • Assist the sales team by responding to job or client enquiries, providing timely and accurate information.
  • Provide training and support for new or existing team members to ensure they are equipped with the necessary skills and knowledge.
  • Undertake other administrative duties as required to support the team and organisation.

Job Type: Full-time

Pay: Php28, Php30,000.00 per month

Benefits:

  • Paid training

Application Question(s):

  • How long is your CSR experience?
  • Do you have experience working with Australian account?
  • How soon can you start?

Work Location: In person

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