Affiliate Operations Specialist

Job Description
What you will be doing:

• Overseeing the documentation and execution of finance and compliance requirements aligned with marketing standards
• Designing and implementing new frameworks, workflows, and methodologies within the Affiliates department to enhance efficiency, structure, and operational logic
• Providing continuous internal support to Affiliate Account Managers and ensuring alignment with program requirements; offering external support for onboarding new affiliates, including finance, legal, and basic marketing guidance
• Creating engaging external newsletters featuring updates and promotions related to evoke's products for the affiliate network
• Developing internal newsletters focused on performance insights and strategic updates
• Coordinating cross-functional collaboration across legal, finance, tech, and analytics teams to support the needs of the Affiliates marketing department
• Driving process optimisation by identifying areas for improvement and implementing effective workflows
• Collaborating closely with colleagues, managers, and advisors to ensure alignment and shared success
• Managing the onboarding process for new affiliate partners
• Reviewing and approving new affiliate applications
• Supporting affiliate operations by updating payment methods and assisting with internal affiliate support
• Responding to general affiliate queries and providing ongoing assistance
• Coordinating the migration of affiliate accounts
• Monitoring and managing costs

Who we are looking for:

• An experienced & passionate problem-solver who is responsible, accountable, self-driven and service minded
• Well-organised, methodological and process oriented
• Excellent verbal and written communication skills in English – mandatory
• Team player
• Strong multi-tasking skills
• Familiarity with Online Gaming or a previous experience in a similar position in the iGaming industry - advantage
• 2 years' work experience in a position related to operations and/or coordinator relations in a Global company work environment – mandatory
• Experience in JIRA / Income Access (or other affiliate platforms) – advantage.
• Tech savvy, proficient in MS Office
• Able to meet tight deadlines and multitasking abilities

What we offer:

Our roles offer more than just a job, you'll become part of the evoke family We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer:

• Financial: Competitive salary and bonus schemes.
• Hybrid working: Our employees can work from home up to 40% of the time with 60% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up
• Paid Time Off (Service incentive leave): You'll be entitled to 30 days leave on an annual basis, and an extra day for your birthday.
• Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education.
• Healthcare: We prioritise your health and well-being, offering comprehensive healthcare benefits.

More about evoke

We're a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn't be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers. That's the future. That's evoke.

At evoke, you'll benefit from flexibility and a culture built on trust. We'll give you the space to be yourself and the tools you need to protect our customers while they play. We'll invest in your future to help you develop your unique strengths and build a career that's right for you.

Apply

At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.

Sound good? Then you belong at our place The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.

Apply today to kickstart your journey with the evoke Family