Helpdesk Manager

The IT Helpdesk Officer is responsible for providing first-level technical support and assistance to employees, ensuring that all IT-related issues, requests, and inquiries are addressed in a timely and efficient manner. This role involves troubleshooting, system maintenance, and the management of IT resources to support the company's operations.Handle and...

About the job XTN-E4A7371 | TECHNICAL HELPDESK MANAGER The Helpdesk Manager will be responsible for managing the day-to-day operations of the helpdesk team, ensuring efficient and effective resolution of technical issues, and maintaining a high level of customer satisfaction. The ideal candidate will have strong technical knowledge, excellent leadership...

Helpdesk Manager (Admin)Job ID237606Posted12-Sep-2025Service lineGWS SegmentRole typeFull-timeAreas of InterestFacilities ManagementLocation(s)Makati City - National Capital Region - PhilippinesAbout the Role:As a CBRE Customer Service Supervisor, you will be responsible for overseeing the daily operations of the customer service center. This job is part of...

Responsibilities:Provide 1st& 2nd Level IT support to stores and support groups via phone and in person.POS software and hardware, EFTPOS, Mobile/PDA devices, LAN networks, PABX, IP-based phone systems, Printer Fleet and more.Maintain issues via call logging system and ensure it is complete and up to date. Support other IT teams with new projects as...

Position Accountability Statement: The Helpdesk Specialist is accountable for the accurate implementation of member's healthcare benefit policies at the assigned helpdesk oce focusing on utilization management, the delivery of superior customer service at all times, and supporting steerage and primary care network (PCN) initiatives to enhance healthcare...

Helpdesk Officer Job DescriptionAs a Helpdesk Officer, you will be the primary administrator for our work order ticketing system across all site operations. You will receive, log, and process all incoming maintenance and service requests via phone, email, and online portal.You will implement and maintain different service level agreements (SLAs) for standard...

Primary Purpose of Position- Acting as the team's Officer-in-Charge in the absence of the Senior Analyst and Helpdesk Team Lead.- Provide quality front line application support to the SJgroup business for extended operating hours.- Relieve the workload of corporate resources and improve their capabilities to deliver better results to the business.Key...

Technical Support That Powers SuccessJoin a fast-paced IT environment where your skills don't just solve problems-they keep entire systems running. Step into a global career that places you at the center of managed IT excellence. In this role, you'll gain international exposure, make your mark in a high-impact tech environment, and help streamline operations...

Technical Support That Powers SuccessJoin a fast-paced IT environment where your skills don't just solve problems-they keep entire systems running. Step into a global career that places you at the center of managed IT excellence. In this role, you'll gain international exposure, make your mark in a high-impact tech environment, and help streamline operations...

About the role Actionlabs is seeking a Helpdesk Team Lead to join our dynamic IT support team. As the Helpdesk Team Lead, you will play a pivotal role in ensuring the smooth operation and efficient delivery of IT services to our valued clients. This is a full-time, on-site position located in Cubao, Quezon City, Metro Manila.What you'll be doingOversee and...