Helpdesk Manager

The IT Helpdesk Officer is responsible for providing first-level technical support and assistance to employees, ensuring that all IT-related issues, requests, and inquiries are addressed in a timely and efficient manner. This role involves troubleshooting, system maintenance, and the management of IT resources to support the company's operations.Handle and...

Helpdesk Manager (Admin)Job ID237606Posted12-Sep-2025Service lineGWS SegmentRole typeFull-timeAreas of InterestFacilities ManagementLocation(s)Makati City - National Capital Region - PhilippinesAbout the Role:As a CBRE Customer Service Supervisor, you will be responsible for overseeing the daily operations of the customer service center. This job is part of...

Responsibilities:Provide 1st& 2nd Level IT support to stores and support groups via phone and in person.POS software and hardware, EFTPOS, Mobile/PDA devices, LAN networks, PABX, IP-based phone systems, Printer Fleet and more.Maintain issues via call logging system and ensure it is complete and up to date. Support other IT teams with new projects as...

Position Accountability Statement: The Helpdesk Specialist is accountable for the accurate implementation of member's healthcare benefit policies at the assigned helpdesk oce focusing on utilization management, the delivery of superior customer service at all times, and supporting steerage and primary care network (PCN) initiatives to enhance healthcare...

Position Summary:Support and Helpdesk Coordinator plays a critical role in managing and delivering efficient technical support to clients and ensuring the smooth operation of both helpdesk and field service teams. This position involves overseeing daily helpdesk activities, managing ticketing workflows, coordinating field engineers, resolving escalated...

Primary Purpose of Position- Acting as the team's Officer-in-Charge in the absence of the Senior Analyst and Helpdesk Team Lead.- Provide quality front line application support to the SJgroup business for extended operating hours.- Relieve the workload of corporate resources and improve their capabilities to deliver better results to the business.Key...

The Helpdesk Supervisor is responsible for managing frontline IT support operations while actively providing hands-on technical assistance across all IT domains, including servers, user access, network infrastructure, CCTV, and enterprise applications such as NetSuite.This role oversees the resolution of IT incidents and service requests, ensuring adherence...

About the role Actionlabs is seeking a Helpdesk Team Lead to join our dynamic IT support team. As the Helpdesk Team Lead, you will play a pivotal role in ensuring the smooth operation and efficient delivery of IT services to our valued clients. This is a full-time, on-site position located in Cubao, Quezon City, Metro Manila.What you'll be doingOversee and...

Position Title: Helpdesk SupportLocation: Makati CityJob Summary:The Helpdesk Support is primarily responsible for providing exceptional customer service and technical support to clients by addressing queries, concerns, and requests related to Property & Casualty (P&C) insurance products. The role ensures smooth and efficient servicing of policies,...

The Helpdesk Lead Coordinator is responsible in providing end-user the support and information related to company's process, products and services. Handles ticket management and conducts monitoring of status and updates. Directly coordinate with other Product Support Specialist, Developer, Third-party Helpdesk, and internal and external Field System Engineer...