Senior Loan Operations Associate

2 weeks ago

Pasay, National Capital Region, Philippines Infinit-O Full time ₱80,000 - ₱120,000 per year

Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years.

We navigate complex industry landscapes to drive transformative outcomes, helping businesses streamline operations, enhance customer experience, and achieve sustainable growth backed by a world-class Net Promoter Score of 75. Our approach combines operational efficiency with a human-centered ethos, ensuring sustainable value creation for our clients and team members.

As a Certified B Corporation, Infinit-O is committed to the highest standards of social and environmental performance, accountability, and transparency. We embed these values into every aspect of our operations—aligning business success with a positive impact on our clients, people, and communities.

Our commitment to Diversity, Equity, and Inclusion (DEI) is integral to our mission. We believe that building inclusive, equitable teams is not only the right thing to do—it is also essential for driving innovation and better business outcomes. We actively promote equal opportunity through inclusive hiring practices, continuous learning programs, and regular equity assessments to ensure a fair and empowering workplace for all.

Key Responsibilities

  • Loan and Document Management: Accurately uploading and organizing all legal documents and data related to new deals and amendments. This includes tasks such as uploading new loan agreements, historical amendments, and associated closing documents into the loan operations platform.
  • Transaction and Portfolio Administration: Completing the day-to-day administrative tasks for the loan portfolio. Examples include booking new deals, processing transaction history, handling payments and interest accruals, and inputting drawdown notices and payoffs.
  • Compliance and Covenant Tracking: Monitoring key borrower obligations by inputting data and documents provided by clients. This involves tracking financial and affirmative covenants and ensuring borrowers /lenders are notified of timing for required reports or documents.
  • Data and Reporting: Generating and maintaining accurate data within the platform to support the onshore team's analysis. This includes preparing bespoke data exports and reports for internal review and for the onshore team to use in client-facing materials.
  • Client Request Fulfillment: Handling basic and recurring requests from clients for data or specific information from their portfolio. This includes providing copies of documents, historical transaction summaries, and standard reporting.
  • Knowledge Base Management: Contributing to and maintaining the internal knowledge base with common requests, solutions, and best practices observed during daily tasks.

Requirements
Job Requirements and Credentials:

  • A bachelor's degree in finance, business, or a related field is often required, though some positions may start with relevant work experience.
  • Proficiency with loan processing software, financial databases, and other relevant technology.
  • High degree of accuracy is crucial for managing sensitive financial data and documentation.
  • 3-5 years of experience

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