Makati - Finance Voice Account - For Fresher - NO BPO EXP Required
4 days ago
Job Description
Key Responsibilities:
-Answer inbound calls and respond to customer inquiries related to financial products or services
-Provide accurate and timely information to clients regarding account transactions, balances, and billing
-Handle basic troubleshooting and resolve customer concerns effectively
-Document all interactions in the system properly and accurately
-Follow company protocols and compliance procedures
Perks & Benefits:
-HMO Coverage (Health Maintenance Organization)
-Employee Assistance Program for mental wellness
-Integrated Medicine Program
-Paid Leaves (Vacation, Sick, and more)
-13th Month Pay
-Company-Sponsored Trips, Retreats, and Team Building Events
-Opportunities for career growth and promotion
Job Qualifications
Qualifications:
-High School Graduate (Old Curriculum) or higher
-No previous BPO or call center experience required
-Good English communication skills (both spoken and written)
-Willing to work on shifting schedules including nights, weekends, and holidays
-Strong customer service orientation and problem-solving skills
-Amenable to work onsite in Makati City
Are you interested in our job offer? If yes, fill out this form forms(dot)gle/abq9uyh5LaYi4h218
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