Director of Facilities
1 day ago
Responsibilities
- Develop and execute the long-term facilities strategy aligned with iSupport's growth plans.
- Oversee daily facilities operations across multiple offices to ensure business continuity in a 24/7 Offshoring environment.
- Implement preventive and corrective maintenance programs for all building systems, including HVAC, electrical, mechanical, fire protection, and backup power.
- Lead space planning and layout optimization to support team expansion and client requirements.
- Maintain high standards for cleanliness, environmental comfort, and operational reliability across all facilities.
- Lead the BCP Plan implementation at required times.
- Lead site selection, leasing, and construction for new office spaces.
- Manage relationships with landlords, contractors, vendors, and government agencies.
- Oversee design, fit-out, and renovation projects from planning to handover, ensuring they meet cost, schedule, and quality targets.
- Conduct feasibility studies for expansion opportunities and recommend cost-effective solutions.
- Ensure all facilities comply with local regulations, building codes, and occupational safety standards.
- Oversee security, emergency response, and business continuity programs.
- Partner with HR and Operations to foster a culture of workplace safety and preparedness.
- Manage facilities budgets, including operating expenses and capital expenditures.
- Develop and implement cost-control measures while maintaining service quality.
- Oversee performance of vendors and service providers for maintenance, janitorial, utilities, and security.
- Promote sustainability initiatives that reduce energy consumption and environmental impact.
- Integrate smart technology solutions for facilities monitoring and efficiency.
- Stay updated on trends and best practices in corporate facilities management.
Qualifications
- Bachelor's degree in Engineering, Architecture, Facilities Management, or related field.
- Master's degree or MBA preferred
- At least 10 years of progressive experience in facilities or property management, including 5 years in a senior leadership role.
- Experience managing multi-site facilities within the BPO, technology, or corporate real estate sectors.
- Proven track record in delivering large-scale construction, renovation, and expansion projects.
- Strategic thinker with strong project management and operational execution skills.
- Ability to thrive in a fast-paced, 24/7 business environment
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