Utility Billing Associate

2 days ago

Manila, National Capital Region, Philippines Extenteam Inc. Full time ₱400,000 - ₱600,000 per year

We are looking for a Utility Billing Associatefor a Property management client of ours.  As a Utility Bills Associate, you will be responsible for ensuring that all utility invoices are accurately processed and recorded for each property. You will work closely with the client to maintain organized records, enter invoices into AppFolio with the correct ledger accounts, handle tenant‐billing where applicable, and manage utility account credentials securely.

Key Responsibilities
  • Receive utility invoices via mail or email.
  • Verify the invoice details (property, LLC name, GL Account, dates, amounts) for accuracy.
  • Enter utility invoices per property / LLC name into accounting software (AppFolio), ensuring correct assignment to General Ledger (GL) Accounts and property codes.
  • Identify cases where tenants are responsible for utility costs as per lease agreements; prepare and issue invoices or chargebacks to tenants accordingly.
  • Maintain, update, and secure credentials / password logins for utility accounts using a secure password manager (e.g. Keeper Security).
  • Track due dates, ensure timely payments or flag overdue invoices for review.
  • Reconcile utility bills when necessary (e.g. compare with usage data or budgeted/expected amounts).
  • Support month‐end closing related to utilities and assist with any audit requests or documentation.
  • Maintain accurate records and filing (electronic and/or physical) of all utility invoices and related correspondence.
  • Communicate with property managers, utility providers, tenants as needed to resolve discrepancies or clarify charges.
Qualifications & Skills

Required:

  • Degree in Accounting, Finance, or related field preferred.
  • Prior experience in bill processing, accounts payable, or utilities billing in property management or similar environment.
  • Knowledgeable in AppFolio (or equivalent property management / accounting software).
  • Basic accounting / bookkeeping knowledge, especially in terms of GL accounts.
  • Strong attention to detail and accuracy.
  • Good organizational skills; ability to manage multiple invoices, deadlines.
  • Reliable written and verbal communication.

Desirable:

  • Experience billing tenants based on lease terms.
  • Familiarity with secure credential management tools (e.g. Keeper Security).
  • Aptitude for using spreadsheets (Excel / Google Sheets) and ability to perform reconciliations.

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