Customer Relations Services

Key Responsibilities: Provide exceptional customer service, responding to client inquiries via phone, email, and sms-chat. Resolve customer complaints and concerns in a timely and professional manner. Offer accurate and up-to-date information on shipment status, rates, and services. Collaborate with sales & operations department to resolve...

Acknowledge and email response to clientPhone call (Incoming and Outgoing)Assist walk in clients-Residents and VisitorsProvide feedback to residents pertaining their concern raise to Property Management OfficeProvide basic information to basic queries related to the project assignment (e.g. available amenities,house rules)Encoding and monitoring customer...

Essential Duties and Responsibilities:·       Receive inbound inquiries via multiple channels (Phone, Chat, Web and other digital intake channels), for multiple functions (HR, Procurement, Payroll), for multiple regions (ASPAC, EMEA, NA, LATAM), understand and clarify the need, investigate, answer the inquiries and assist in the resolution of...

DUTIES AND RESPONSIBILITIES:Books all aspects of the guest journey including but not limited to cruise itineraries, destination experiences, pre/post travel inquiries.Supports the Global Sales Organization by building strong relationships with our Travel Advisor and Guest community.Be an expert and reference in the use of our technology systems, Salesforce,...

Responding promptly and courteously to customer inquiries and requests via phone, email, and other communication channelsHandling customer complaints and issues in a professional and efficient mannerProviding information about our services, pricing, and delivery timelinesUpdating and maintaining customer account information in our systemsCollaborating with...

Responsible for providing quality and efficient customer service to customers through booking, monitoring incoming and outgoing shipments.Qualifications:Candidate must possess at least Bachelor's/College Degree in Logistic/Transportation, Hospitality Management, or its equivalent \With experience in booking and account's monitoring in a freight forwarding...

Job Responsibilities: Responsible for providing quality and efficient customer service to customers through booking, monitoring incoming and outgoing shipments.Qualifications:Candidate must possess at least Bachelor's/College Degree in Logistic/Transportation, Hospitality Management, or its equivalentWith experience in booking and account's monitoring in a...

Essential Duties and Responsibilities:· Receive inbound inquiries via multiple channels (Phone, Chat, Web and other digital intake channels), for multiple functions (HR, Procurement, Payroll), for multiple regions (ASPAC, EMEA, NA, LATAM), understand and clarify the need, investigate, answer the inquiries and assist in the resolution of concerns.· Access...

Qualifications:Must be a Graduate of BS in Customs Administration or any related fieldProven experience as Export Customer Service or equivalent role.Must have at least 1 year of experience in Sea or Air Export; Documentation and Customer ServiceMust have an excellent oral and written communication skillsMust be flexible and can work with minimum...

Job Description:Attends customer inquiries through SMS, Emails, Calls & Fresh Works and must resolved/update timelyHandles specific accounts and has direct communication/contact to clients accounts depends on volume)Maintains house accounts, and compliance of sending monitoring report & disposition regularly per client's requirementsQualifications:Graduate...