Start Fresh — No Experience Required for CSR Role

1 week ago


Talisay City, Central Visayas, Philippines MM Royalcare Marketing Services Inc. Full time ₱200,000 - ₱400,000 per year

About the role

Are you looking to kickstart your career in customer service? MM Royalcare Marketing Services Inc.' has an exciting opportunity for a full-time Customer Service Representative (CSR) to join their dynamic team in Talisay City Cebu. No prior experience is required - we're eager to provide the training and support you need to thrive in this role.

What you'll be doing

  1. Provide friendly, efficient and high-quality customer service to clients via phone, email and chat
  2. Respond to customer inquiries and resolve any issues in a timely manner
  3. Maintain accurate records of customer interactions and report on key metrics
  4. Identify opportunities to improve the customer experience and provide feedback to management
  5. Collaborate with cross-functional teams to ensure seamless service delivery

What we're looking for

  1. Strong communication and interpersonal skills with the ability to build rapport with customers
  2. Excellent problem-solving and critical thinking abilities
  3. Willingness to learn and adapt to new technologies and processes
  4. Passionate about providing an outstanding customer experience
  5. Highly organised with the ability to multitask and prioritise effectively

What we offer

At MM Royalcare Marketing Services Inc.', we're committed to fostering a supportive and inclusive work environment. You'll have access to ongoing training and development opportunities to help you grow your skills, as well as competitive remuneration and benefits. We also offer a range of health and wellbeing initiatives to support your overall work-life balance.

About us

MM Royalcare Marketing Services Inc.' is a leading provider of customer service and contact centre solutions. With a strong focus on innovation and a deep commitment to our clients, we've established a reputation for delivering exceptional service. Join our team and be a part of our continued success

Apply now to kickstart your career as a Customer Service Representative with MM Royalcare Marketing Services Inc.'



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