Content Assistant

Job Title: Content Assistant

Location: Manila, Philippines

Type: Full-Time, Permanent

Department: eCommerce Marketing

Reports to: SEO Manager

About Us:

Chempro eCommerce is a growth-driven organisation focused on delivering Australians convenient access to trusted pharmacy products and services through innovative digital marketing. We're passionate about building strong online visibility and creating meaningful connections with our customers.

Role Overview:

We are seeking a motivated Content Assistant to join our e-commerce marketing team. This entry-level role is ideal for someone passionate about content creation, SEO, and digital marketing. You will play a key role in creating, editing, and optimising content across multiple formats — including product descriptions, service pages, blogs, funnel-based content, and press releases.

This role reports directly to the SEO Manager, and collaborates with SEM Manager, Digital Marketing Manager, Customer Support Lead, and Product Manager, ensuring a collaborative approach to delivering high-quality, customer-focused, and search-optimised content.

Key Responsibilities:

Content Creation & Optimisation

• Write, edit, and optimise product and service content to improve visibility, engagement, and conversions.
• Assist in creating blog articles, funnel content (awareness, consideration, conversion), press releases, and customer communications.
• Support the development of content calendars in alignment with marketing and product campaigns.
• Ensure all content meets brand, tone, compliance, and SEO standards.

SEO & Digital Marketing Support

• Conduct basic keyword research and implement SEO best practices into content.
• Assist in metadata creation (titles, descriptions, alt text) for blogs, products, and landing pages.
• Collaborate with the SEO and SEM teams to optimise for organic and paid search performance.

Content Funnel Management

• Help develop and track content across awareness, consideration, and conversion stages.
• Assist in repurposing content for multiple platforms (blogs, social, email, press).
• Provide support in reporting performance insights and identifying improvement opportunities.

Collaboration & Stakeholder Support

• Work under the direction of SEO, SEM, Digital Marketing, Customer Support, and Product Managers.
• Coordinate with customer support to develop content that addresses FAQs, troubleshooting, and customer experience gaps.
• Collaborate with product management on launches, updates, and product-driven content needs.

Qualifications:

Essential:

• Bachelor's degree in Marketing, Communications, Journalism, English, or related field (or equivalent experience).
• Strong writing, editing, and proofreading skills with attention to detail.
• Basic understanding of SEO principles and digital marketing.
• Ability to work with cross-functional teams and manage multiple tasks.
• Proficiency in Microsoft Office or Google Workspace.

Preferred:

• Familiarity with CMS platforms (e.g., WordPress, Shopify, or similar).
• Experience with analytics or SEO tools (Google Analytics, SEMrush, Ahrefs, etc.).
• Interest in digital marketing, content funnels, and customer experience.

Key Attributes

• Proactive learner with a growth mindset.
• Organised, deadline-driven, and detail-oriented.
• Creative thinker with an analytical edge.
• Strong communicator who thrives in a collaborative environment.

What We Offer:

• Contribute to exciting campaigns and support brand growth in a fast-expanding online pharmacy.
• Competitive compensation and performance-based growth opportunities.
• Flexible work culture with supportive and collaborative team dynamics.
• Ongoing training, tools, and resources to enhance your skills.
• HMO coverage for you and one dependent.
• Up to 23 days of Annual Leave.
• Full-onsite work arrangement at Rockwell Ortigas, Pasig City.
• Day shift (7:00 am to 4:00 pm PHT, Mondays to Fridays)

How to Apply:

Passionate about content creation and looking to grow with a leading online pharmacy brand?

Send your resume (and any writing or content samples if available) to with the subject line "Content Assistant Application – [Your Name]"