Administrative Assistant
7 hours ago
Oversee the:
- Acts and respond to client's complaints and inquiries.
- Maintain a professional, helpful, and discreet demeanor, protect resident privacy.
- Answer questions about condo rules, processes, and services, escalate complex issues to the Complex Manager or Board as needed.
- Maintain organized electronic and physical files: resident records, contracts etc.
- Ensure data privacy and compliances with relevant privacy laws (e.g., personal information of residents).
- Assist Annual General Membership Meeting
- Received and process vendor invoices; obtain approval from finance department.
- Maintain vendor contract information, service histories and performance records.
- Rentals and amenities management; Schedule and manage reservations for common areas (lounge, party room, clubhouse, pool)
- Maintain safety files, incident reporting and compliance with safety procedures.
- Assist with emergency preparedness plans and drills.
- Ensure handling of resident data complies with privacy laws; manage access to records and respond to information requests as required by law or policy.
- Log, tract, and resolve resident requests (e.g., maintenance issues, amenity bookings, noise complaints) and escalate when necessary.
- Provide courteous, timely, and accurate information about building services, rules, and procedures.
- Maintain office supplies, equipment, and stationary, coordinate repairs or replacement as needed.
- Other duties that may assigned from time to time
Qualifications and Skills
- College Level – roles prefer administrative or office management certification.
- Experience: Prior experience in property management, condominium administration, hospitality, or customer service. Fresh Graduates are welcome to apply.
- Skills: Strong organizational abilities, attention to details, multi-tasking, time management and professional communication.
- Interpersonal: Customer service orientation, diplomacy, discretion and confidentiality.
- Technical: Proficiency with office software and property management systems; basic accounting.
Job Types: Full-time, Fresh graduate
Pay: Php17, Php18,000.00 per month
Benefits:
- Health insurance
- Pay raise
Application Question(s):
- How many months of experience do you have as an Administrative Assistant?
- Are you willing to report from Mondays to Saturdays in Mandaluyong? (Mon-Fri: 8:30 AM to 5:30 PM; Saturday - Half Day)
- What is your asking salary?
Work Location: In person
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