German Bilingual Campaign | Up to 104K Monthly

2 weeks ago

Cebu City, Central Visayas, Philippines IntouchCX Full time ₱1,200,000 - ₱1,440,000 per year
  • Must successfully pass a background check
  • High school diploma or equivalent required
  • Must have at least one year of customer service experience or  equivalent
  • Demonstrated proficient verbal and written communication skills.
  • Experience with social media, parcel delivery, marketplace sellers,  vendors, or fraud operations is preferred.
  • Understanding of Ecommerce and Marketplace operations is preferred.
  • Experience with Customer facing systems like Zendesk, Kustomer, or  Intercom is preferred.
  • Knowledge of Collectibles is a plus.
  • Excellent communication skills, both written and verbal, in English.
  • Ability to empathize with buyers and sellers and provide exceptional  customer service.
  • Ability to work independently and as part of a team in a fast-paced  environment.
  • Ability to multitask, prioritize, and manage time effectively.  Ability to learn new skills, systems, and processes quickly and adapt to  changing needs.
  • Ability to display decision making skills to consider all possible scenarios  and options, and dynamically evolves approach as needed.
  • Ability to problem-solve creatively and analytically using data and logic.
  • Attention to detail and accuracy

Essential Functions:

  • Interact with buyers and sellers via email, chat, phone, or social media  platforms to address their inquiries, issues, or feedback.
  • Assess and resolve buyer and seller issues using a variety of systems,  processes, and technology.
  • Research and investigate new products, listings, sellers, and quality  concerns to ensure compliance with the policies and standards.
  • Work with other departments such as logistics, payments, fraud  prevention, marketing, engineering, etc. to research and resolve open  questions or escalate issues as needed.
  • Collaborate with management to provide feedback and suggestions on  how to improve systems and supply chain efficiency.
  • Efficiently work through a backlog of open issues and monitor the  performance of key operations using data and metrics.
  • Make quick and financially sound decisions around inventory and  customer satisfaction, following guidelines and best  practices.
  • Represent the company with integrity and professionalism in all  interactions.

How to apply:

You can walk-in at our recruitment hub in the UG (Upper Ground - just near the entrance of the building) One Montage Bldg., Archbishop Reyes Avenue (beside Hotel Elizabeth) from 10:00AM to 5:00PM (Monday - Friday)

  • Arabic Bilingual CSR

    1 week ago

    Cebu City, Central Visayas, Philippines OP360 (OfficePartners360) Full time ₱70,000 - ₱120,000 per year

    Job Summary:We are seeking a skilled and customer-orientedArabic Bilingual Customer Service Representative (CSR)to join our team. The ideal candidate will possess excellent communication skills in both Arabic and English, combined with a strong passion for delivering exceptional customer service. As an Arabic Bilingual CSR, you will be responsible for...

  • Spanish Bilingual Representative

    5 days ago

    Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time ₱300,000 - ₱600,000 per year

    IMMEDIATE HIRING: Spanish Bilingual Representative (Healthcare Account)Join Strategic Office Support Inc. (SOS) and become part of our growing healthcare BPO team supporting US-based medical providers. We're looking for Spanish Bilingual Representatives who are passionate about helping patients and healthcare professionals while building a stable,...

  • Korean Bilingual Call Center Agent

    1 week ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Job Opening: Bilingual Call Center Agent (Korean & English) Location: Cebu City, Philippines Company: TASQ Please ensure your phone line is available for the interview. TASQ is currently looking for enthusiastic and skilled individuals fluent in both Korean and English to join our team as Bilingual Call Center Agents. This exciting position demands a...

  • Bilingual Sales Development Rep

    2 weeks ago

    Cebu City, Central Visayas, Philippines Expounder Corp. Full time ₱800,000 - ₱1,200,000 per year

    Position Overview:We are looking for enthusiastic and results-driven Bilingual Sales Development Representatives to join our dynamic sales team. In this role, you will be responsible for making outbound calls to existing clients to schedule product demo appointments for our Inside Sales Demo Specialists. Your key objective is to book qualified appointments...

  • Bilingual Sales Dev. Rep.

    3 days ago

    Cebu City, Central Visayas, Philippines Expounder Corp. Full time ₱1,200,000 - ₱2,400,000 per year

    Position Overview:We are looking for enthusiastic and results-driven Bilingual Sales Development Representatives to join our dynamic sales team. In this role, you will be responsible for making outbound calls to existing clients to schedule product demo appointments for our Inside Sales Demo Specialists. Your key objective is to book qualified appointments...

  • Bilingual Sales Development Representatives

    2 weeks ago

    Cebu City, Central Visayas, Philippines Shaila Lopez Full time ₱1,200,000 - ₱1,440,000 per year

    Position Overview:We are looking for enthusiastic and results-driven Bilingual Sales Development Representatives to join our dynamic sales team. In this role, you will be responsible for making outbound calls to existing clients to schedule product demo appointments for our Inside Sales Demo Specialists. Your key objective is to book qualified appointments...

  • Spanish Bilingual

    1 day ago

    Cebu City, Central Visayas, Philippines Enshored Inc. (External) Full time ₱250,000 - ₱500,000 per year

    Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business' optimal growth potential, may it be from the ground up or by innovative transformation.Our team is composed of...

  • Spanish Bilingual

    1 day ago

    Cebu City, Central Visayas, Philippines Enshored Full time ₱40,000 - ₱60,000 per year

    Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business' optimal growth potential, may it be from the ground up or by innovative transformation.Our Team Is Composed Of...

  • Bilingual Arabic and English Call Center Agent

    1 week ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    TASQ is looking for on-site customer service agents in Cebu City who are fluent in both Arabic and English. The hiring process begins with a phone screening and an online IQ assessment, followed by two in-person interviews scheduled in the late afternoon or evening on-site. This position is available immediately and involves handling customer inquiries and...

  • Spanish Bilingual Associate

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱1,005,000 - ₱1,020,000 per year

    LOCATION: CEBU IT PARKPOSITION: Bilingual Analyst – SPANISH LanguageWORK SET-UP: Pure OnsiteSCHEDULE: Night Shift / Shifting Schedule 24/7START DATE: Urgent / ASAP(JOB DESCRIPTION)Communicate with customers in a professional manner & provide solution for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate...