
Medical Billing Supervisor
4 days ago
This is a full-time opportunity for an experienced Revenue Cycle Supervisor/Medical Billing Supervisor to join the Accounts Receivable team at Access Healthcare Services Manila, Inc. Based in Pasay City, Metro Manila, you will play a key role in leading a team of Customer Service Representatives to deliver excellent service and achieve key performance targets.
What you'll be doing
- Oversee a team of Customer Service Representatives to ensure high levels of productivity and performance
- Monitor team metrics and KPIs, identifying areas for improvement and implementing effective strategies
- Provide hands-on coaching, training and development to team members to enhance their skills and capabilities
- Communicate effectively with the wider business to escalate issues and provide updates on team performance
- Foster a positive, collaborative team culture and promote the company's values and vision
- Collaborate with the broader Accounts Receivable department to drive continuous process improvements
What we're looking for
- Minimum 2 years' experience in a Revenue Cycle Supervisor/Medical Billing Supervisor role within a Customer Service or Accounts Receivable environment
- Proven track record of leading and motivating a high-performing team to achieve key targets
- Excellent communication and interpersonal skills, with the ability to build strong relationships across the business
- Strong analytical and problem-solving skills to identify and resolve operational issues
- Solid understanding of call centre and accounts receivable processes and best practices
- Passionate about delivering exceptional customer service and driving continuous improvement
What we offer
At Access Healthcare Services Manila, Inc., we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you'll enjoy access to a range of benefits including:
- Opportunities for career progression and professional development
- Health insurance coverage and wellness programmes
- Flexible working arrangements and a healthy work-life balance
- Team-building activities and a vibrant company culture
About us
Access Healthcare Services Manila, Inc. is a leading provider of healthcare-related business process outsourcing services. With a strong presence in the Philippines, we partner with healthcare organisations around the world to deliver innovative, high-quality solutions that drive business success. Our talented and dedicated team is committed to excellence, and we take pride in creating a dynamic and inclusive work environment.
If you're ready to take the next step in your career and join a dynamic, forward-thinking team, apply now.
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