CNX Call Center Representative

2 days ago

Clark Freeport Zone Pampanga Philippines GDV BUSINESS SERVICES CO. Full time ₱27,000 per year

Job Opening

CNX Call Center Representative

Job Industry

Telecommunications

Job Type

Full-Time

Date Posted

Job Location

Manuel A. Roxas Hwy, Clark Freeport, Mabalacat City, Pampanga

Mabalacat

1632

Pampanga

Philippines

Company Information

Stackph

Manuel A. Roxas Hwy, Clark Freeport, Mabalacat City, Pampanga

Manuel A. Roxas Hwy, Clark Freeport, Mabalacat City, Pampanga

Mabalacat, Pampanga

1632

Website:

Since 2019, STACKph has been on a mission to empower businesses by connecting them with top talent and delivering innovative solutions for long-term success. What started as a vision to simplify HR challenges has grown into a global partnership, making STACKph a trusted name in Recruitment Process Outsourcing (RPO), Business Process Outsourcing (BPO), and Employer of Record (EOR) services. We're here to help your organization thrive with scalable, efficient, and tailored solutions that tackle your toughest operational hurdles—across any industry

Job Description

s a Customer Service Representative, you will serve as the frontline support for our clients. You will handle inquiries, resolve concerns, and provide excellent service across phone, email, or chat. You'll ensure that every interaction delivers a positive customer experience while maintaining professionalism and efficiency.

Key Responsibilities

Answer customer inquiries and provide accurate information in a timely manner

Resolve complaints and issues with empathy, professionalism, and efficiency

Document interactions and maintain accurate customer records in the system

Escalate complex cases to higher support teams when necessary

Meet performance metrics (quality, efficiency, and customer satisfaction)

Adhere to company guidelines, policies, and data privacy standards

Job Qualifications

Qualifications

High School Graduate (Old Curriculum), Senior High Graduate, College Level, or College Graduate

Fresh Graduates and Career Shifters are welcome to apply

Strong English communication skills (verbal & written)

Good computer literacy and ability to multitask

Willing to work onsite in Clark, Pampanga

BPO/CSR experience is an advantage but not required

Perks & Benefits

Competitive salary package (up to ₱27,000/month)

Paid training and career development opportunities

HMO and other employee benefits (upon regularization)

Fun and collaborative work environment

Apply Now

Send your updated resume to:

Number of Job Opening

123

Highest Education Attainment

At least Highschool Graduate

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