Urgent Hiring: Customer Service Representative

2 days ago


Angono A, Philippines Intelligent Sales Philippines Full time ₱217,600 per year

Work Schedule: Monday to Friday, 8:00 AM – 5:00 PM EST

Client: Lacemade

Start Date: ASAP

About the Company

Lacemade is a global fashion brand known for elegant, feminine designs and high-quality craftsmanship. We take pride in providing exceptional customer experiences through our online store and international service team.

Job Summary

We're looking for a Customer Service Representative to join our growing international team You'll be the voice of Lacemade — assisting customers via email and chat, ensuring their shopping experience is smooth, and helping us improve through valuable feedback.

What You'll Do

  • Respond promptly to customer inquiries through email and live chat
  • Handle after-sales concerns and provide accurate product information
  • Work closely with our domestic customer service team to resolve issues efficiently
  • Collect and report customer feedback to enhance products and services
  • Continuously learn about our product lines to provide expert assistance

What We're Looking For

College graduate (any course)

Excellent English communication skills (written & spoken)

Minimum of 2 years experience in customer service (preferably e-commerce or after-sales)

Strong problem-solving and multitasking skills

Stable, reliable, and detail-oriented professional

No gender preference — all qualified candidates are welcome

Why Join Us

Be part of a global, creative, and supportive team

Work with an international fashion brand

Opportunities to grow and contribute to brand success

Job Type: Full-time

Pay: Php17, Php18,000.00 per month

Experience:

  • CSR E-commerce Non Voice: 2 years (Required)

Location:

  • Angono A (Preferred)

Work Location: In person



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