Customer Service Representative Voice Angono Rizal
4 weeks ago
Location: Onsite – Angono, Rizal
Schedule: Monday to Friday, 9:00 PM – 5:00 AM (PHT) with 1-hour break
About the Client
Pecron is a global leader in innovative electronics, providing high-quality portable energy solutions and exceptional customer experiences. We are expanding our team and looking for passionate individuals to grow with us
Job Description
We are hiring an experienced Customer Service Representative (Voice) to provide excellent customer support and ensure client satisfaction.
Responsibilities
Answer and manage customer calls promptly and follow up on missed calls
Resolve concerns to prevent disputes and ensure smooth transactions
Collect and share customer feedback to improve products & services
Gain product knowledge and complete tasks assigned by the supervisor
Qualifications
Associate degree or higher
Fluent in English (neutral or minimal accent)
At least 2 years’ customer service experience
Knowledge of electronics after-sales service is a plus
Strong communication skills & reliability
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