Talent Acquisition Partner

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

We are an AI Experience Orchestration cloud software company and global leader. We want someone who thrives in a fast-paced, innovative culture and wants to make Genesys a talent destination. You'll join an experienced, collaborative team with a passion for hiring in a fun environment.

• Work closely with hiring teams to shape strategy and talent outcomes.

• Encourage and influence hiring teams to be proactive talent scouts.

This isn't a transactional recruiter job. You'll build trusted partnerships with hiring managers, think creatively, and deliver results across the recruiting lifecycle.

• Partner with hiring teams to determine needs and design data-driven hiring strategies.

• Identify, source, and attract passive talent using AI tools (e.g., Findem), social media, LinkedIn, and advanced sourcing techniques.

• Create targeted recruiting and engagement campaigns to nurture pipeline talent.

• Track outreach effectiveness, refine messaging, and drive engagement.

• Manage the full recruiting lifecycle, becoming an expert within assigned talent segments.

• Ensure Workday is accurate and up-to-date with strong attention to detail.

• Lead sourcing strategy calls and deliver talent insights to hiring teams.

• Run smooth processes aligned to SLA and KPI standards.

• Maintain compliance with Genesys policies, GDPR, and the Philippines Data Privacy Act.

• Represent Genesys at career fairs, job fairs, and professional events.

• Collaborate with stakeholders to share market intelligence and talent trends.

• 3+ years of direct search experience with demonstrated results.

• Strong sourcing skills for both technical and non-technical roles, including AI sourcing tools.

• Proven ability to build diverse candidate slates and champion DEI in hiring.

• Experience managing end-to-end recruiting in SaaS or digital organizations.

• Business acumen with strong communication, influencing, and stakeholder management skills.

• Creative, proactive, and open-minded approach; comfortable leading projects to improve TA processes.

• Integrity, collaboration, and growth mindset in a multicultural environment.

#LI-AR2

#LI-Hybrid

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit 

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.