Order to Cash Billing Associate

Are you interested in joining the world of international storage and distribution of bulk liquids, tankers, terminals, aquaculture & LNG? Stolt-Nielsen's fast growing Global Shared Service Centre is looking for an Order to Cash Billing Associate.

Stolt-Nielsen Limited (SNL) is the specialist storage and transportation provider for bulk liquids: chemicals, clean petroleum, gases, vegetable oils, biofuels and oleochemicals. We also focus on opportunities in aquaculture & LNG. Stolt-Nielsen plays an essential part in the global supply chain and every one of our people contributes to our success.

What you will be doing

An Associate is responsible for providing financial and management accounting assistance to the division or office he/ she supports, focusing on executing regular deliverables according to SLA. He / She must have at least 1-year relevant experience may be upgraded to a Senior Associate. 

Key Responsibilities

• Perform necessary transactional processing in his/her assignment

• Meet all the agreed KPIs and complete the tasks in accordance with the SLA

• Keep updated on all developments and changes relevant to the assigned process

• Participate in the meetings and share knowledge with the team, especially in initiating and suggesting process improvements

• Handling queries from counterparts and customers (internal) and escalate any issues which needs immediate resolution to the Team Leader / Supervisor

• Ensure that the appropriate internal controls are in place and are in compliance with Stolt Nielsen's Policies & Procedures, with IFRS or the applicable GAAP, and with relevant government or regulatory authorities

• Other tasks which may be assigned by his/ her Supervisor/ Manager including projects to improve systems and processes

• The role is responsible for providing first tier support in Review, Investigation and Resolution of errors in STC Operations Ancillary Billing and Vendor Invoices.  This role will be the intermediary between the relevant teams (Accounts Payable, On Shore Operators, Vendor Management, Customer Service Representatives and Third-Party Vendors) in ensuring smooth and timely action on open items, which will include the following:

  • Investigation on Billing and Invoice Errors, resolution of issues and/or Distribution to appropriate Action party/s where needed.

  • Drafting of Additional Customer Invoices (based on Tariff) in the system.

  • Ensure and advise on proper Account Coding and Corrections

  • Process Write-Off of Unrecoverable Costs

  • Manage and coordinate Vendor Disputes

  • Correction of Vendors in the system (Move – F11)

• This role is also expected to assist the company in further increasing the effectiveness and efficiency of the Processes and System/s through involvement in identification and implementation of improvements

Qualifications

• Bachelor's degree in accounting or any business-related course

• At least 1-year Billing Experience

• End to End Understanding and Experience on Procure to Pay and Order to Cash processes, a plus.

• Practical knowledge in shipping and/ or logistics industry, a plus

• Good Analytical Skills

• Good to Excellent English communication skills, both written and oral

• High attention to details and effective decision-making skills

• Practical knowledge of ERP applications - AS400, a plus

• Proficient in other MS Office applications (MS Word, Excel, PowerPoint, Outlook)

What we offer

• You will be part of an international organization with opportunities for personal growth.

• Competitive pay, perks and benefits package.

• Hybrid work set-up.

How to apply

• Submit your application online. Don't forget to attach an updated copy of your CV.

• We will invite you for initial assessment if you qualify for the role. The Predictive Index test is part of the application process.

• After the initial assessment, there will be a final interview with the Hiring Manager/s.

Got questions about the process? Contact Katrinka Bañez ).

Disclaimer for recruitment agencies

We don't accept any unsolicited applications or CVs from recruitment and selection agencies.