Account/Process Trainer

2 days ago

Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱1,000,000 - ₱1,200,000 per year


Responsibilities:

1. Training Needs Analysis:

  • Ability
    to identify training needs accurately.
  • Ability
    to extend follow- up support on the floor to sustain learning and
    improve performance.

2. Curriculum and Course
Design:

  • Demonstrates
    end to end understanding of course design methodologies.

3. Content Development:

  • Demonstrates
    end to end understanding of content development and maintains
    appropriate methodology.

4.
Course Delivery:

  • Possesses
    effective delivery/training techniques and methods.

5.
Research Methodology:

  • Basic
    knowledge of research methodology and principles in order to carry
    out research ethically and effectively with guidance.

Requirements:

  • Graduate of any 4-year
    course.
  • At
    least 4 years total BPO work experience with 2 years of experience
    as a trainer in
    BPO/shared services industry.
  • Preferably
    with background or knowledge in Tech Support.
  • Excellent
    oral and written communication.
  • Amenable
    to work in shifting
    schedules in BGC Taguig.
  • Amenable
    to work onsite

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