Wheeltek Dagupan's Collection Associate
21 hours ago
About the role
We are seeking a highly motivated and detail-oriented Collection Associate to join our Wheeltek Group of Companies - Head Office in Dagupan City, Pangasinan. As a Collection Associate, you will play a crucial role in managing accounts receivable and collections, ensuring the timely processing of payments and maintaining strong customer relationships. This is a full-time position that offers opportunities for career growth within our dynamic organisation.
What you'll be doing
- Proactively follow up with customers to ensure timely payment of invoices
- Negotiate payment plans and arrangements with customers to resolve outstanding balances
- Maintain accurate records of customer accounts and collection activities
- Collaborate with the sales and finance teams to identify and resolve payment-related issues
- Assist in the preparation of collection reports and other financial documentation
- Provide excellent customer service and manage customer inquiries and complaints related to billing and collections
- Identify and implement process improvements to enhance the efficiency of the collections function
What we're looking for
- Minimum of 1-2 years of experience in accounts receivable or collections
- Strong communication and negotiation skills to effectively interact with customers
- Excellent problem-solving and analytical skills to identify and resolve payment-related issues
- Proficient in the use of accounting software and Microsoft Office applications
- Ability to work independently and as part of a team
- Attention to detail and a commitment to accuracy
- Understanding of credit and collections policies and procedures
What we offer
At Wheeltek, we are committed to providing our employees with a supportive and enriching work environment. In addition to a competitive salary, we offer a range of benefits, including:
• Comprehensive health insurance coverage
• Opportunities for career development and advancement
• Retirement plan contributions
• Generous paid time off and holiday leave
• Team-building activities and social events
About us
Wheeltek Group of Companies is a leading provider of automotive solutions in the Philippines. With a strong focus on customer satisfaction and innovation, we have established a reputation for excellence in the industry. Our team of dedicated professionals is committed to driving the success of our customers and the growth of our company.
Apply now and become a part of our dynamic team
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