Nonvoice/Chat - Call Center Agent Hotel Reservations Account

5 days ago

Santa Mesa, National Capital Region, Philippines Sapient Global - SGS Hiring Full time ₱280,000 - ₱320,000 per year

We're growing and we want YOU to be part of our Hotel Reservation Account in Metro Manila Experience a one-day hiring process and salary offer up to 25K plus monthly commissions

Your Day-to-Day:

  • Manage hotel reservations, inquiries, and cancellations.
  • Provide accurate details about hotel availability, rates, and amenities.
  • Process bookings efficiently and correctly.
  • Resolve customer concerns and escalate issues as needed.
  • Meet performance targets for productivity, quality, and customer satisfaction.
  • Maintain accurate records of reservations and customer interactions.

Qualifications:

  • High school diploma or equivalent required.
  • No experience necessary—we provide comprehensive training
  • Strong communication and interpersonal skills.
  • Attention to detail and effective problem-solving abilities.
  • Familiarity with reservation systems (e.g., GDS) is a plus but not required.
  • Adaptable to changing customer needs and able to work well independently or as part of a team.

Why You Should Apply:

  • Competitive Salary
  • Fast-Track Career Growth for top performers
  • HMO with 2 FREE Dependents from Day 1
  • Free Coffee and Biscuits at the office (who says work can't be fun?)
  • Pioneer Accounts (including Non-voice and Easy Accounts)
  • Incentives, Signing Bonuses, and More Premium Perks
  • Flexible Shifts (Day, Mid, and Night)
  • Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you're seasoned or just starting out, we have a place for you

Ready to level up? Let's chat about how you can grow with us—apply today,

Job Type: Full-time

Pay: From Php28,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training

Work Location: In person

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