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Key Account Officer

2 weeks ago

Taytay, Calabarzon, Philippines Megawide Construction Corporation Full time $40,000 - $80,000 per year

Serve as the main contact for clients regarding rental equipment needs, providing quotations and coordinating services. Promote rental solutions to construction stakeholders, ensure timely delivery and retrieval of equipment, and maintain strong client relationships. Monitor contracts, address concerns, and support operational coordination to ensure client satisfaction throughout the rental lifecycle.

RESPONSIBILITIES:

  • Serve as the primary point of contact for clients regarding rental equipment inquiries, quotations, and service coordination.
  • Promote and sell rental equipment solutions to construction companies, contractors, and project managers, ensuring alignment with their project needs.
  • Build and maintain strong client relationships, providing excellent customer service and timely support throughout the rental lifecycle.
  • Coordinate with operations and logistics teams to ensure timely delivery, setup, and retrieval of rental equipment at project sites.
  • Monitor ongoing rental contracts, ensuring equipment performance, client satisfaction, and timely renewals or off-hires.
  • Assist in resolving client concerns or complaints, coordinating with technical and service teams to ensure prompt resolution.

QUALIFICATIONS:

  • Bachelor's degree in Business Administration, Marketing, Engineering, or a related field.
  • 2–4 years of experience in sales, client servicing, or equipment coordination, preferably in the construction or heavy equipment rental industry.
  • Strong knowledge of construction equipment, especially rental solutions such as vertical equipment (e.g., tower cranes, hoists, elevators).
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
  • Sales and negotiation skills, with a proven ability to close deals and manage client accounts effectively.