RCI: Learning and Development Assistant

Job Objective / Purpose
As a Talent Development Assistant, you'll be at the heart of building learning and culture at Reliance United. This role blends training operations, compliance, and employee engagement—perfect for someone who is detail-oriented, people-focused, and excited to grow in the L&D space. You'll support both the behind-the-scenes logistics that keep programs running smoothly and the front-facing activities that bring our AIRE values (Accountability, Integrity, Respect, and Excellence) to life.

This role will be hired under Reliance Care, Inc. (RCI) - a subsidiary of Unilab.

Background And Qualifications

• Bachelor's degree in Psychology, HR, Education, or related field.
• Preferably with 1–2 years of HR, training, or related experience, though fresh graduates are welcome to apply.
• Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook) and comfort using MS Teams and OneDrive.
• Intermediate Excel skills (formulas, formatting, data analysis).
• Strong communication, organization, and collaboration skills.
• Familiarity with onboarding and adult learning principles.
• Customer-focused mindset and ability to balance multiple deadlines.
• Values-driven: lives out Accountability, Integrity, Respect, and Excellence (AIRE).

Duties And Responsibilities

• Data, Reporting & Compliance

• Maintain accurate training and employee development databases, ensuring compliance with service obligations and mandatory trainings.

• Track orientation, training attendance, and feedback; generate timely reports and insights to support improvements.

• Support audit, clearance, and compliance requirements linked to learning and development.

• Training Support & Delivery

• Assist in needs assessment, preparation of learning materials, and co-facilitation of sessions.

• Handle logistics: scheduling, enrollment, invites, MS Teams/OneDrive coordination, and post-training follow-up.

• Ensure smooth onboarding experiences by supporting New Employee Orientation (NEO).

• Engagement & Culture Initiatives

• Support employee engagement activities such as monthly birthday celebrations, internal communications, and culture events.

• Participate in and help execute culture-building projects, including the AIRE Values Immersion Campaign and HR-wide engagement efforts.

• Process Ownership & Improvement

• Take ownership of recurring processes (approvals, evaluations, finance documentation).

• Recommend and implement workflow improvements to reduce manual work and enhance efficiency.
• Stay updated on L&D and culture engagement trends, bringing fresh ideas to the team.

Work Conditions

• Employment type: Probationary upon entry for 6 months.
• Onsite work setup; Assigned in Greenfield District, Mandaluyong City
• Work Schedule: Mondays-Fridays, 8:00AM - 5:00PM

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Pursuant to the Data Privacy Act of 2012 (R.A , its Implementing Rules and Regulations, and other issuances of the National Privacy Commission, the RelianceCare Inc., OR it's subsidiary or affiliate, such as ActiveOne Health, Inc., and Health Delivery Systems, Inc. (
also doing business under the name and style of "Flexicare Benefit Solutions and Healthfirst Clinic"
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