Senior Executive Assistant

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

Our client is a leading Europe-based destination management company with deep expertise in crafting tailor-made travel experiences and events across the continent. They specialize in delivering bespoke itineraries and end-to-end solutions for travel agents, tour operators, and event planners catering to a wide range of travellers—from leisure groups and students to individual FIT clients, corporate MICE, and large-scale destination events.

With a passion for showcasing Europe's cultural richness, iconic landmarks, and natural beauty, they create immersive travel packages that include curated accommodations, guided tours, ground transportation, and expert-led excursions. Their regional and multi-country itineraries are known for their attention to detail, operational excellence, and ability to meet the evolving needs of diverse international audiences.

About the Role

We're hiring an Senior Executive Assistant (Global C-Level Support) to partner directly with our client, bringing clarity, coordination, and follow-through to their fast-paced operations. This role is built for an experienced Executive Assistant who thrives in dynamic environments and can manage a mixed portfolio of professional and personal tasks. You will be instrumental in keeping the COO organized and focused, from managing complex calendars and communications to overseeing key project milestones. If you are resourceful, proactive, and comfortable using AI tools to boost productivity, this is the role for you.

What you'll do

• Own and manage the client's calendar, emails, and meetings: Proactively schedule, prioritize, and protect focus time. You'll also manage the inbox, drafting clear and professional communications on behalf of the client.
• Track and drive project milestones: Attend key meetings to take notes and track action items, following up with stakeholders to ensure deliverables are met and projects stay on schedule.
• Coordinate complex logistics: Organize internal and external meetings across time zones via Microsoft Teams and manage all international travel, including flights, hotels, and visas.
• Enhance efficiency with AI: Use AI tools like ChatGPT and Copilot to streamline documentation, automate routine tasks, and boost overall productivity. You'll also research and recommend new tools and methods to enhance workflows.
• Provide comprehensive support: Handle both business and personal administrative tasks, including managing expenses, organizing confidential files, and assisting with special projects.

What You Bring

• 3–5+ years of experience supporting C-suite executives in a fast-paced, global setting.
• Proven expertise in Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint) and a high level of comfort with AI tools.
• Exceptional communication skills, both written and verbal, with a strong ability to draft professional emails and updates on behalf of an executive.
• Highly resourceful and proactive, with a knack for anticipating needs and chasing down follow-ups.
• Discreet, emotionally intelligent, and capable of handling sensitive information with confidence.
• Proven ability to manage shifting priorities and urgent schedules with a mix of business and personal tasks.
• Flexible availability to attend meetings during UK business hours.

Hiring Process

We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey

What You'll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you'll find an environment that nurtures learning and provides opportunities for growth. You'll have the opportunity to make an impact on fast-growing startups and dynamic companies.

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
• Employee as our biggest asset: We are genuinely invested in our people's career and welfare.
• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
• Powering global startups: We've created 1,400 Filipino jobs that empower global start-ups to focus on growth.