
Risk Analyst
4 hours ago
Risk Officer (iGaming)
Job Responsibilities:
- Review accounts, process and approve manual withdrawal requests all while maintaining a high confidentiality level, according to internal procedures.
- Review, process, and approve manual promotion bonuses.
- Perform a risk assessment of new/current players throughout their customer journey.
- Monitor abnormal and suspicious bets, members' single profit, or historical profit that exceeds 1.5 times.
- Monitoring of large winning amounts of players' profit bets.
- Monitoring auto withdrawal application.
- Respond to all payments-related queries sent through the different communication channels, ensuring that provided information is true and accurate.
- Actively contribute to improving current internal processes to enhance the customer experience as well as the effectiveness of the team.
- Ensure a good customer experience through the entire player lifecycle.
- Any other task and related functions may be delegated to the Employee by the Team Leader or Manager when needed.
Job Qualifications:
- 1+ year experience in gaming risk management is required.
- Can speak in English, additional proficiency in Asian languages such as Mandarin is an advantage.
- Proficient in MS Office.
What's for you?
- Quarterly Performance Bonus
- Hybrid set-up
- Meal allowance
- Competitive salary
- Career opportunities
Job Types: Full-time, Permanent
Pay: Php30, Php35,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
Application Question(s):
- Do you have work experience as a Risk Analyst in CN market?
- What is your expected salary?
- How soon are you available for employment?
Experience:
- Risk Management: 1 year (Required)
Work Location: In person
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