High Priority Banking

1 week ago

Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱228,000 - ₱288,000 per year

We are looking for experienced Customer Service Representatives (Voice) to handle customer inquiries, resolve concerns, and provide excellent support across various accounts. The role requires strong communication skills, problem-solving ability, and the confidence to handle voice calls professionally.

Compensation Package (Based on CSR Voice Experience):
  • ₱19,000.00 – 0 to 5 months CSR Voice CCE
  • ₱22,000.00 – 6 to 11 months CSR Voice CCE
  • ₱24,000.00 – 12 months & above CSR Voice CCE
Responsibilities:
  • Handle inbound/outbound customer calls professionally
  • Assist customers with product or service inquiries
  • Resolve issues efficiently and provide accurate information
  • Update customer records in the system
  • Follow company policies and maintain quality standards
  • Work closely with the team to meet performance metrics
Qualifications:
  • At least HS/SHS Graduate
  • Minimum 0-6 months CSR Voice experience (required)
  • Strong communication and active listening skills
  • Ability to work onsite and in shifting schedules
  • With experience handling escalations is a plus

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