QA Brand Expert I

Come and Join a growing and dynamic Group of Digital Communication Agencies located in both great cities in the Philippines - Makati & Cebu

Office Location: Cebu Business Park, Cebu City, Philippines

Reporting to: Senior QA Brand Expert I

Individual contributor

QA Brand Expert I

The QA Brand Expert I supports the quality assurance process by reviewing creative outputs for accuracy, consistency, and compliance with brand and technical standards. Under the guidance of the Senior QA Brand Expert, they help identify errors, log findings, and collaborate with the production team to uphold quality benchmarks across all deliverables.

Job Responsibilities

• QA Execution and Support

• Conduct initial QA checks on creative assets based on established checklists and brand guidelines,

• Flag inconsistencies, formatting errors, and quality risks before final review by the Senior QA,

• Assist in routing assets for approvals or revisions based on QA outcomes.

• Task Tracking and Documentation

• Update internal trackers with QA status and task notes,

• Maintain proper documentation of feedback, revisions, and approvals for traceability.

• Collaboration and Communication

• Work closely with Producers and the Senior QA to clarify feedback and ensure expectations are met,

• Participate in QA huddles when needed to align on standards or escalate blockers.

• Continuous Learning

• Actively participate in calibration sessions, training, and mentorship to enhance QA skills,

• Stay updated with brand and client-specific requirements across projects.

• On-site Work and Training

• Must be available for on-site work once a week, including scheduled on-site training sessions as needed.

• Other Responsibilities

• Perform related duties as assigned.

Qualifications

• Bachelor's or currently pursuing a degree in Communications, Media, Quality Management, or a related field is preferred,
• 0 to 2 years of experience in Quality Assurance or Production Support, preferably within a creative or media production environment,
• Strong attention to detail, with developing analytical skills and a willingness to learn quality review best practices,
• Familiarity with project management tools such as Jira, and digital asset management platforms is a plus,
• Working knowledge of Adobe Creative Suite such as Photoshop, After Effects, and Final Cut,
• Proficiency in Microsoft Office,
• Comfortable operating on both Mac and Windows systems,
• Good communication skills, able to understand and apply feedback from cross-functional teams,
• Basic understanding of creative production workflows, formats, and QA processes,
• Organized and able to manage time effectively across multiple tasks,
• Positive, deadline-oriented attitude with a strong work ethic and personal accountability,
• Must be willing to work on a shifting schedule, including holidays and weekends.

Work Set-Up and Working Hours

• 2:30pm - 11:30pm PHT Monday to Friday
• Hybrid Setup

Working at Datawords Philippines, you will enjoy:

• Hybrid setup with hybrid allowance
• Competitive Salary
• Shift incentive
• Health Insurance Policy with Dental, Optical and ComPsych coverage for you and a dependent upon regularization
• Learning opportunities, access to Linkedin Learning courses
• Local and International training/business trip opportunities
• Vacation leave, Sick Leave, Offered Leave, Marriage Leave, Birthday Leave
• Virtual and Onsite Health and Wellness Programs
• Inclusive, Fun and Unique Datawords Culture where EVERYONE MATTERS

WHO WE ARE

Datawords - International Digital Marketing Powered by Multicultural Technologies.

We see technology from a multicultural point of view, which is why our agency creates and proposes cutting edge solutions and innovations that scale quickly to any market.

At Datawords, we believe every culture and every context deserves to be valued in its own unique way. That's why we work hand in hand with our clients to embrace differences, needs, and traditions.

Every day, we help brands engage with people everywhere in the world—while honoring what makes each audience unique. With 1,000 experts across 25 countries, we bring together human creativity and artificial intelligence to create, launch, and manage content that truly resonates with authenticity and emotion across more than 160 cultures.

Global leaders have placed their trust in us for many years to support their international growth and ambitions.

Datawords was born out of a vision of communication that transcends all borders to reach the broadest possible audience everywhere across the globe. At the heart of that vision is a mix of technological mastery and communications expertise that drives every aspect of our brand DNA — down to our very name.

Technology may be at the heart of what we do, but people are at the heart of who we are. They are the ones who make Datawords a singular place to work for – and with.

From every corner of the globe, our employees bring not only their local language and culture, but their individual energies, passions and motivations to the job each day. The result is a true melting pot of knowledge, skill and perspective in which solutions are never far away.

As technology advances faster and faster and the world becomes smaller every day, our team is made to change

and grow with the times. Because words and technology are only as meaningful as the people behind them.

Come and Join our Growing and Talented Team at Datawords Philippines

We believe that diversity and inclusion are essential to the success of our company. We are committed to creating an inclusive working environment where every employee, whatever their abilities, can flourish. Datawords guarantees fairness for all during the recruitment process, regardless of gender, ethnic origin, religion, sexual orientation, social status, disability or age.