
Supply Chain Administrator
4 days ago
SUPPLY CHAIN ADMINISTRATOR
Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.
WHAT IS A/AN SUPPLY CHAIN ADMINISTRATOR?
OUR VISION
To be a successful house of iconic brands offering our customers unique and special experience time and time again. With clearly defined brand strategies we will support the success of our brands with strong centres of excellence.
OUR PURPOSE
We will be a valued business by our customers and our people and make a positive difference in the communities in which we operate and the environment in which we live.
OUR VALUES
Respect, Honesty, Integrity, Customer Centric, Innovative, Passionate
WHAT WILL BE YOUR MAIN RESPONSIBILITIES?
- Oversee on time product (B2B and B2C) deliveries across all the client's brands
- Ensure SLAs are being reviewed and met across transport & stores
- Provide supportive daily KPI reporting to the Supply Chain team and business
- Ensure inbound shipment compliance and visibility for both internal and external stakeholdersProvide daily reporting to support supply chain operations and critical path compliance.
- Proactively managing any delays and communicating to key stakeholders.
- Directing any SLA compliance risks to the correct stakeholder to ensure corrective action is taken and closing out any issues.
DAILY DC OPERATIONS
- Understand group critical path & stock flow in conjunction with the distribution team – support with reporting on the status of critical path across all brands and ensure WH teams are aware of inbound & outbound requirements.
STORE DELIVERY OPERATIONS
- Oversee "final mile" transport to stores, after stock has been despatched
- Drive store receiving compliance through comprehensive reporting
- Assist stores with visibility of upcoming range month deliveries via reporting
LOCAL TRANSPORT
- Review monthly KPI/SLA reporting with transport providers to ensure on time delivery for each brands range month
COMMUNICATION AND LIAISON
- Effective communication of distribution activity status to merchandise departments and team as required
- Effective communication and collaboration with 3PL partners on operational issues and forecasts
- Ensure customer service issues (online) are being rectified within
KPI DATA INTEGRITY AND COMPLIANCE
- Drive solutions and liaise with IT department and 3PLs on data integrity issues
- Identify any reporting gaps or improvement opportunities
- Support team and business with ad hoc reporting requirements
WHAT ARE WE LOOKING FOR?
- Previous experience in a logistics role in a retail environment an advantage
- Sound understanding of store delivery operations
Attributes:
- Knowledge of the Microsoft suite of packages, solid working knowledge of Excel – formulas, pivot tables etc
- Experience in DC operating procedures
- Ability to forge and maintain good working relationships both with the business and external partners
- Ability to meet deadlines
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