QA Analyst

23 hours ago

Manila, National Capital Region, Philippines Hammerjack Full time

JOB OVERVIEW

The QA Analyst plays a key role in ensuring the quality, reliability, and confidence of our software products. Working closely with Developers, Product, and the Senior Technical Business Analyst, this role helps validate requirements, surface issues early, and support smooth, predictable releases.

This role is well suited to an intermediate-level QA who enjoys being hands-on, learning the system deeply, and contributing across the delivery lifecycle — not just at the end.

The QA Analyst contributes through thoughtful test design, hands-on testing (primarily manual), release readiness support, and continuous improvement of QA practices and coverage.

DUTIES AND RESPONSIBILITIES

  • Review product requirements, user stories, and acceptance criteria to ensure they are clear, testable, and complete

  • Create and maintain practical test plans, test cases, and scenarios for functional, regression, integration, and user acceptance testing

  • Execute manual testing across web applications and clearly document outcomes

  • Identify, log, and track defects with clear reproduction steps, evidence, and appropriate severity

  • Work closely with Developers to validate fixes, re-test changes, and prevent regressions

  • Support regression testing and release readiness checks prior to deployments

  • Contribute to test automation efforts where applicable (experience helpful but not mandatory)

  • Perform basic non-functional testing such as usability, accessibility, compatibility, and data validation as required

  • Maintain QA documentation and contribute to improving test coverage and shared QA practices

  • Participate actively in Agile ceremonies (stand-ups, refinement, planning, retrospectives), raising risks and quality considerations early

QUALIFICATIONS & EXPERIENCE

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent practical experience

  • Experience working as a QA Analyst, Software Tester, or similar role

  • Solid understanding of software testing principles, QA methodologies, and defect management

  • Experience working in Agile or iterative delivery environments

  • Comfortable working within cross-functional teams and collaborating day-to-day with Developers and Analysts

TOOLS & TECHNICAL EXPSOSURE

Exact tools are flexible — we value capability and learning mindset over specific platforms

Test Management & Documentation

  • Test case management tools (e.g. TestRail, Zephyr, Xray) or structured documentation approaches

  • Documentation tools (e.g. Confluence, Google Workspace, MS Office)

Defect Tracking & Collaboration

  • Bug tracking tools (e.g. Jira, Azure DevOps)

  • Collaboration tools (e.g. Teams, Slack)

Automation & Technical (Nice to Have)

  • Exposure to UI automation tools (e.g. Cypress, Playwright, Selenium)

  • API testing tools (e.g. Postman)

  • Basic scripting or technical curiosity (e.g. JavaScript, SQL)

  • Awareness of CI/CD concepts is a plus, not a requirement

PERSONAL ATTRIBUTES

  • Strong attention to detail and a quality-first mindset

  • Clear written communication for test cases and defect reporting

  • Curious, analytical, and comfortable asking "what if?"

  • Willingness to raise risks early and challenge assumptions respectfully

  • Good time management in a fast-moving delivery environment

  • Eager to learn new systems, tools, and domains

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