Business Excellence Manager

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost...

Principal Duties and Responsibilities As the Business Excellence Sr. Manager, you will govern the end-to-end design, implementation, and management of the business and quality processes and metrics within the organization and our partner providers. You are also responsible for spearheading the end-to-end scoping, planning, execution, monitoring,...

Conduct thorough analysis on existing business processes to identify inefficiencies, bottlenecks, and areas of improvement. Utilize data-driven insights and performance metrics to assess process effectiveness and identify opportunities for optimization. Design streamlined, standardized, and scalable low to medium complexity business processes that leverage...

A Business Analyst bridges business needs and technology solutions by analyzing data, improving processes, and supporting strategic decisions. This role is essential for driving operational efficiency and aligning business goals with actionable insights.Key ResponsibilitiesRequirements Gathering: Collaborate with stakeholders to understand business needs and...

We're looking for an Excel whiz who enjoys working with data and creating smart, automated tools. You'll get to use your skills in Excel, Macros, and VBA to make work easier and faster for the team. This is a full-time role with ₱30,000–₱45,000 salary, HMO coverage from day 1, day shift, and weekends off. Work from home...

Minimum of 3 years' experience as a Business Analyst handling Salesforce projectsStrong understanding of Salesforce capabilities, configuration, and customization optionsSkilled in gathering and analyzing business requirements to translate into Salesforce solutionsExperience working with stakeholders to identify needs and deliver effective CRM...

The Operational Excellence Consultant plays a critical role to support the creation and execution of operational workflow and templates that aligns to Retirement target operating model.  As a part of the Retirement Operations team, this role will report directly to the Operational Excellence Director, and will play a key role through in depth business...

The Operational Excellence Consultant are expected to Support the Operational Excellence Tower Leader in executing the Operational Excellence strategic initiatives of MBPS by delivering process and performance improvement projects.Position Responsibilities:Responsible for executing the tasks assigned by the project manager which generally entail conducting...

Salesforce Business Analyst / CRM Business Analyst (Salesforce)Hybrid (1–3 days onsite) | Night Shift (10PM–7AM) | ₱100,000/month | 1-year contract (extendable)Job Description:Act as the liaison between business stakeholders and technical teams on Salesforce projectsGather, analyze, and document business requirements and translate them into Salesforce...

OPERATIONS PROCESSINGResponsible for day-to-day processing of operational processes and procedures in a timely and efficient manner.Understand each platform's capabilities to assist with portal access and functionality inquiriesAbility to maneuver through the vendor systems to perform tasks timelyPerforms timely system audits including platform to platform...