Quality Manager

1 week ago

Manila National Capital Region PHL, Philippines Amazon Full time $40,000 - $80,000 per year
The ideal candidate should have an extensive experience in quality with an understanding of Accounts Receivable Operations processes within Healthcare - RCM. He/she should have high-attention to details, reporting skills in presenting accuracy scores, error trends and other notable observations during audits. He/she must be able to identify areas of improvements in the process, assess complex problems and conduct root causes of these process opportunities. Should be knowledgeable in Operational Excellence, attended Quality related trainings or LEAN Six Sigma basics. Can propose and work on continuous improvement/initiative projects based on opportunities identified during audits. Has confidence to interact with higher management inside or outside the Amazon Manila office.

Key job responsibilities
Key job responsibilities
Responsibilities include, but are not limited to:

Auditor will have to conduct spot checks on a monthly basis based on existing quality parameters.

Provide progress reports to leadership teams regarding quality results and action items on quality misses.

Discuss results of audits on a monthly basis.

Analyze and monitor trends and root causes on audit observations.

Participate in special projects as requested by Leadership.

Provide inputs or recommendations for quality opportunities and action plans.

- Graduate of a Bachelors Degree
- Experience with US healthcare and health insurance industry.
- Prior experience of 2-5 years in a Quality role in a shared service financial operation.
- Prior experience of at least 5 years in Accounts Receivable or Finance & Accounting role as an Analyst/Specialist/Process Analyst/Quality Analyst
- Strong knowledge in Accounts Receivable / Order to Cash/ Credit control is needed
- Proficient with MS Outlook, Word and Excel or similar desktop applications.
- Has experience preparing weekly and monthly reports thru MS Excel w/ pivot table summaries
- Has been part of a team that worked on a Six Sigma belt project / Kaizen / Lean projects
- Willing to work in Mid/Night and/or shifting schedule.
- Exemplified traits of being a team player thru leading initiatives.
- Ability to work under tight deadlines and high pressure.

- Preferably with a Bachelor Degree in Finance/Accounting as Major Subject.
- Subject matter expertise on US healthcare RCM (Collections, Cash Appm, Charge Capture).
- Has excellent root cause analysis or problem-solving skills.
- Experience in 6 sigma Methodologies- Participated in Lean Projects, Quality circles & Creative work groups.
- Preferably has working knowledge on Oracle Financials, SAP, Collection Workflow Tools or other Finance ERP tools
- Experience working with multi-cultural, multi-national peer group.
- Excellent organizational and time-management skills
- Knowledge of Healthcare business

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • Quality Analyst

    1 week ago

    Valenzuela, National Capital Region, Philippines Metro Container Corporation Full time ₱400,000 - ₱600,000 per year

    What you'll be doingDeveloping and implementing quality assurance processes and procedures to monitor and evaluate the quality of our products and servicesConducting regular inspections, audits, and testing to identify and address any quality issues or non-conformancesAnalysing data and generating reports to track quality metrics and drive continuous...

  • Cash Application and Billing Manager, Revenue Cycle Management

    6 days ago

    Manila, National Capital Region, PHL, Philippines Amazon Full time $60,000 - $120,000 per year

    The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controller-ship at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers...

  • Restaurant Manager

    1 week ago

    Valenzuela, National Capital Region, Philippines VIVA INTERNATIONAL FOOD & RESTAURANTS, INC. Full time

    Job Objective:To organize and supervise, with a view on providing fast and efficient food and beverage service.Qualification:● Proven experience in a supervisory or assistant management role within the restaurant industry.● Strong leadership and interpersonal skills.● Excellent customer service and communication abilities.● Knowledge of food safety...

  • Collections Specialist

    2 days ago

    Manila, National Capital Region, PHL, Philippines Amazon Full time

    The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers...

  • Collections Specialist

    6 days ago

    Manila, National Capital Region, PHL, Philippines Amazon Full time $65,000 - $125,000 per year

    The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers...

  • Billing Specialist

    6 days ago

    Manila, National Capital Region, PHL, Philippines Amazon Full time ₱3,480,000 - ₱8,580,000 per year

    The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers...

  • Manager, Quality Control

    2 days ago

    PHL-Manila Mandaluyong, Philippines Universal Music Full time

    We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans...

  • Automation Test Engineer

    5 hours ago

    Pateros, National Capital Region, Philippines Globe Telecom Full time

    At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.Job DescriptionThe Automation Test Engineer (Quality Engineer) plays a key role in ensuring end-to-end quality throughout the software development lifecycle...

  • QA/QC Engineer

    1 week ago

    Valenzuela, National Capital Region, Philippines Unitan Construction & Development Corporation Full time ₱600,000 - ₱800,000 per year

    The QC/QA Engineer is responsible for overseeing and implementing the quality assurance and quality control procedures on construction projects to ensure compliance with industry standards, codes, and project specifications. This role involves monitoring construction processes, conducting inspections, reviewing project plans, and ensuring that all materials...

  • Sales Director

    6 days ago

    Valenzuela, National Capital Region, Philippines Filinvest Development Corporation Full time ₱1,200,000 - ₱1,500,000 per year

    Specific Duties and Responsibilities:Manages, sells, and promotes inventories of all Filinvest Land projectsFinds effective strategies to gain leads and convert them into prospective clientsEstablishes and manages a strong network locally and maintains sales quota.Ensures the quality of accounts (including requirements, documentation, etc.)Renders overall...