Service Desk Specialist

6 days ago

Bonifacio Global Metro Manila, Philippines BCS Information Technology Corp. Full time ₱900,000 - ₱1,200,000 per year

Required Qualifications :

·       Minimum of 3 years of experience in an IT support role, with at least 2 years in a Level 2 support position.

·       Strong knowledge of Windows and/or macOS operating systems, including installation, configuration, and troubleshooting.

·       Experience with Microsoft 365 and other common desktop applications.

·       Proven experience with Microsoft's cloud ecosystem, including Azure Virtual Desktop (AVD), SharePoint, and OneDrive.

·       Solid understanding of network concepts and technologies (TCP/IP, DNS, DHCP, VPN).

·       Experience with Active Directory, user account management, and basic server administration.

·       Excellent troubleshooting and problem-solving skills, with the ability to analyze complex technical issues.

·       Strong communication skills, both verbal and written, with the ability to explain technical information to non-technical users.

·       Ability to work independently and as part of a team, with a strong sense of ownership and accountability.

·       Experience using service desk ticketing systems (e.g., ServiceNow, Zendesk, Jira).

Customer-focused attitude with a commitment to providing high-quality support.

  • IT Service Desk

    1 week ago

    Bonifacio Global, Metro Manila, Philippines Nezda Technologies, Inc. Full time ₱30,000 - ₱45,000 per year

    URGENT HIRING FOR IT SERVICE DESK VIRTUAL INTERVIEW PROCESS ONLY NO ASSESSMENT START ASAP GET YOUR JO NOW APPLY NOWWORK ONSITE (SITES AVAILABLE):BGC, TAGUIG CITYANGELES, PAMPANGA CITYPOSITION: IT SERVICE DESKSHIFT: SHIFTING SCHEDULEJOB DESCRIPTION:Basic Active Directory knowledge. Creating user accounts, reset passwords, create groups etc.Log all calls in...

  • IT Service Desk

    1 week ago

    Bonifacio Global, Metro Manila, Philippines Hexaware Technologies Phil. Branch Full time ₱250,000 - ₱500,000 per year

    Role SummaryWe are seeking customer-focused L1 IT Service Desk Analysts to provide first-line technical support to our global users. Successful candidates will be fluent in English plus one of the following languages: French, German, Mandarin (Simplified), or Bahasa Indonesia. This role focuses on incident intake, basic troubleshooting, ticket management,...

  • IT Service Desk

    1 week ago

    Bonifacio Global, Metro Manila, Philippines Nezda Global PH Full time ₱800,000 - ₱1,200,000 per year

    Urgent HiringBPO TSR / Service Desk - TEAM LEADER Location: Upper McKinley Hill, TaguigQualifications: At least High School Graduate 2-3 years Team Lead experience (Service Desk operational experience is an advantage) Willing to work onsite in Taguig and on shifting schedules Can Start ASAPWhat We Offer:Basic Salary: ₱39,100Monthly Allowance: ₱5,80015%...

  • German Bilingual IT Service Desk L1

    3 days ago

    Bonifacio Global, Metro Manila, Philippines Hexaware Technologies Phil. Branch Full time ₱30,000 - ₱60,000 per year

    Work Set-up: OnsiteTeam: IT Service Desk / Global SupportReports to: Service Desk ManagerMust have either Permanent Resident Visa (PRV) or Philippine PassportPosition SummaryProvide first-line IT support for an international user base in German. Handle voice calls and emails, follow ITIL-based incident management and service request fulfillment processes,...

  • Cloud Service Desk Engineer

    3 weeks ago

    Bonifacio, Philippines Tyler Technologies Full time

    Cloud Service Desk Engineer (AWS / DevOps Career Growth) Join Tyler Technologies and be part of our ERP Cloud Platform team, supporting the AWS-powered infrastructure behind local government and school ERP systems. This role combines internal service desk support with hands-on exposure to cloud operations, automation, and DevOps best practices, perfect for...

  • IT Service Desk | 1-Day Hiring Process | Up to 37K Package | START ASAP

    3 days ago

    Bonifacio Global, Metro Manila, Philippines Nezda Global PH Full time ₱378,000 per year

    Urgent HiringBPO CSR / TSR / Service Desk Location: 7th Floor, One World Square, Upper McKinley Hill, TaguigWhat We Offer: Basic Salary: ₱31,500 Monthly Allowance: ₱5,800 15% Night Differential Graveyard Shift & Shifting Schedule Competitive benefits packageQualifications: At least 1–2 years of BPO experience as a:Customer Service Representative...

  • Level 2 Service Desk Support Specialist

    2 weeks ago

    Ortigas, Metro Manila, Philippines Satellite Office Full time ₱400,000 - ₱600,000 per year

    LEVEL 2 SERVICE DESK SUPPORT SPECIALISTWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN LEVEL 2 SERVICE DESK SUPPORT SPECIALIST?The Service Desk...

  • Service Desk Engineer

    1 week ago

    , Metro Manila, Philippines Satellite Office Full time

    Overview SERVICE DESK ENGINEER Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide. WHAT IS A/AN SERVICE DESK ENGINEER? The Service Desk Engineer will act as...

  • Global IT Service Desk

    3 weeks ago

    , Metro Manila, Philippines QBE Insurance Full time

    Join to apply for the Global IT Service Desk role at QBE Insurance Join to apply for the Global IT Service Desk role at QBE Insurance Get AI-powered advice on this job and more exclusive features. Primary DetailsTime Type: Full timeWorker Type: EmployeeResponsible for providing high level of customer experience and resolution from various communication...

  • Level 1 IT Help Desk

    3 days ago

    Bonifacio Global, Metro Manila, Philippines GBSS Full time ₱900,000 - ₱1,200,000 per year

    About the RoleAre you passionate about helping people solve their tech challenges? As a Level 1 IT Help Desk based in our Melbourne office, you'll be the first point of contact for IT support, ensuring smooth day-to-day operations for our team. From troubleshooting issues to maintaining desktop systems, you'll play a key role in keeping everything running...