Service Desk Specialist

7 days ago


Bonifacio Global Metro Manila, Philippines BCS Information Technology Corp. Full time ₱900,000 - ₱1,200,000 per year

Required Qualifications :

·       Minimum of 3 years of experience in an IT support role, with at least 2 years in a Level 2 support position.

·       Strong knowledge of Windows and/or macOS operating systems, including installation, configuration, and troubleshooting.

·       Experience with Microsoft 365 and other common desktop applications.

·       Proven experience with Microsoft's cloud ecosystem, including Azure Virtual Desktop (AVD), SharePoint, and OneDrive.

·       Solid understanding of network concepts and technologies (TCP/IP, DNS, DHCP, VPN).

·       Experience with Active Directory, user account management, and basic server administration.

·       Excellent troubleshooting and problem-solving skills, with the ability to analyze complex technical issues.

·       Strong communication skills, both verbal and written, with the ability to explain technical information to non-technical users.

·       Ability to work independently and as part of a team, with a strong sense of ownership and accountability.

·       Experience using service desk ticketing systems (e.g., ServiceNow, Zendesk, Jira).

Customer-focused attitude with a commitment to providing high-quality support.


  • IT Service Desk

    2 weeks ago


    Bonifacio Global, Metro Manila, Philippines Nezda Global PH Full time ₱800,000 - ₱1,200,000 per year

    Urgent HiringBPO TSR / Service Desk - TEAM LEADER Location: Upper McKinley Hill, TaguigQualifications: At least High School Graduate 2-3 years Team Lead experience (Service Desk operational experience is an advantage) Willing to work onsite in Taguig and on shifting schedules Can Start ASAPWhat We Offer:Basic Salary: ₱39,100Monthly Allowance: ₱5,80015%...

  • IT Service Desk

    4 hours ago


    Bonifacio Global, Metro Manila, Philippines Nezda Global PH Full time ₱475,200 - ₱486,000 per year

    Urgent HiringBPO CSR / TSR / Service Desk - TEAM LEADER Location: 7th Floor, One World Square, Upper McKinley Hill, TaguigQualifications: At least High School Graduate 2-3 years Team Lead experience (Service Desk operational experience is an advantage) Willing to work onsite in Taguig and on shifting schedules Can Start ASAPWhat We Offer:Basic Salary:...


  • , Metro Manila, Philippines Buscojobs Full time

    Overview Explore numerous service desk job opportunities. Service desk roles are essential for providing technical support and customer service across various industries. These positions involve troubleshooting technical issues, managing user inquiries, and maintaining IT systems. Service desk professionals act as the first point of contact for resolving...


  • , Metro Manila, Philippines Buscojobs Full time

    IT Service Desk Engineer – Muntinlupa Posted 1 day ago Job Description As Service Desk Engineer, you will act as the first point of contact for customers to report issues and faults relating to our product for support and services. The primary objective is first time resolution by troubleshooting, diagnosing, and resolving problems at the first point of...


  • Manila, Philippines LexisNexis Risk Solutions Full time

    .Service Desk Specialist page is loaded## Service Desk Specialistlocations: Manilatime type: Full timeposted on: Posted Todayjob requisition id: R **Accountabilities:*** Performs Active Directory and MS Exchange administration which include: user account resets and modifications, add accounts to appropriate security groups, modify quotas on Windows servers,...


  • Bonifacio Global, Metro Manila, Philippines Nezda Global PH Full time ₱378,000 per year

    Urgent HiringBPO CSR / TSR / Service Desk Location: 7th Floor, One World Square, Upper McKinley Hill, TaguigWhat We Offer: Basic Salary: ₱31,500 Monthly Allowance: ₱5,800 15% Night Differential Graveyard Shift & Shifting Schedule Competitive benefits packageQualifications: At least 1–2 years of BPO experience as a:Customer Service Representative...


  • Manila, National Capital Region, Philippines Emma of Torre Full time ₱250,000 - ₱500,000 per year

    I'm helpingEIL Globalfind a top candidate to join their teamflexiblefor the role ofIT Service Desk Specialist - Multilingual Support.You'll provide technical support and ensure seamless IT operations in a dynamic global environmentCompensation:HiddenLocation:National Library of the Philippines, Kalaw Avenue, Ermita, Manila, Metro Manila, PhilippinesMission...

  • IT Service Desk

    5 days ago


    Manila, National Capital Region, Philippines Asticom Technology Inc Full time ₱900,000 - ₱1,200,000 per year

    Job Roles and Responsibilities:Team Leadership:• Supervise, coach, and develop a team of Service Desk Analysts• Set clear performance expectations and provide regular feedback.• Conduct performance reviews and address performance issues as needed.• Foster a positive and collaborative team environment.Service Delivery:• Ensure timely and effective...


  • Bonifacio Global, Metro Manila, Philippines GBSS Full time ₱900,000 - ₱1,200,000 per year

    About the RoleAre you passionate about helping people solve their tech challenges? As a Level 1 IT Help Desk based in our Melbourne office, you'll be the first point of contact for IT support, ensuring smooth day-to-day operations for our team. From troubleshooting issues to maintaining desktop systems, you'll play a key role in keeping everything running...


  • , Metro Manila, Philippines Buscojobs Full time

    Job postings for Service Desk roles in Mandaluyong, Makati, and Alabang area with various duties across IT service desk, ticketing, and user support. Below are refined responsibilities and requirements drawn from the provided descriptions, organized for clarity while preserving original content where applicable. Service Desk – Mandaluyong Posted 1 day ago...