account associate, countryside special accounts management division

1 day ago


Taguig, National Capital Region, Philippines Metrobank Full time ₱400,000 - ₱1,200,000 per year

Responsible for assisting in meeting the unit's targets thru servicing daily requirements of clients, maintaining updated data/information on accounts, and ensuring completion of all loan-related documentary requirements to assist them in analyzing clients' requirements and/or credit worthiness.

Coordinates with Loans Operations Department on the following:

  • Processing of loan applications (new/renewal/extension);
  • Close monitoring of loan maturities, interest repricings and account amortization schedules;
  • Regular request for Statement of Account, particularly for past due accounts; and
  • Close monitoring of payments made by client in the branches via Self-Responding Tickets (SRTs).

Coordinates with Import Department on the following:

  • Facilitating/assisting clients in opening Import Letters of Credit, Domestic LCs, Standby Letters of Credit (LC), OA/DA/DP;
  • Processing clients' request for LC amendments, Bank Guaranty and other import related transactions; and monitoring interest rate resetting and payment maturities for Trust Receipt (TR) facility

Coordinates with Export Department on the following:

  • Assisting clients in Export Bills negotiation;
  • Coordinating with clients correction of discrepancies noted on the export negotiation;
  • Attending to clients' inquiries and needs related to export transactions; and
  • Routing the client's Offering Slip (OS) to management for approval.

Coordinates with Sundries Department on the following:

  • Assisting in the application for telegraphic transfer (TT) and demand draft (DD), traveler's checks, outright purchase of dollar notes/checks, among others;
  • Facilitating the opening of US Dollar (USD) / Japanese Yen (JPY) accounts for individual and corporate accounts;
  • Attending to clients' queries/verification on remittances; and
  • Dealing with foreign exchange transactions, specifically trading (buy/sell) of US dollars, JPY and other currencies.

Coordinates with Cash and Commercial Department on the following:

  • Checking cash balance of client's account for earmarking purposes;
  • Confirming cash referral slips indicating TOD, DAUD and other technical problems on checks of clients;
  • Attending to queries/complaints regarding the nature of client's DR/CR transactions made to their account with Head Office or with any of the bank's branch;
  • Advising clients of returned checks for pick-up at our end;
  • Claiming original copies of Debit Memo (DM) / Credit Memo (CM) for Savings and Current Account (CASA) upon request of clients;
  • Assisting in the opening of Payroll Account, Transfer Funds, and Application for Cashier's Checks; and
  • Facilitating the granting of BP accommodation.

Coordinates with Treasury Group on the following:

  • Facilitating the booking of Time Deposits and Money Market Placements;
  • Advising clients of their matured placements and accordingly obtaining their instructions whether to terminate or to roll-over their current placement;
  • Monitoring foreign exchange rates for buying and selling transactions, T-Bills for loan repricing; and
  • Ensuring completeness of documentary requirements for Foreign Exchange (FX) selling transactions of clients.

Coordinates with Loans Unit – Central Liability on the following:

  • Confirming/verifying OS balance of loan accommodations and credit facilities; and
  • Forwarding clients' requests for bank confirmations from their auditors.


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