Hotel Reservations Agent | CSR up to 40k with 10k Sign on Bonus
5 days ago
Comp Package:
- Basic Pay: 27,000
- Upfront Allowance: 3,000
- Performance Bonus: Up to 10,000
Job Overview:
We are looking for highly motivated and customer-centric Hotel Reservations Agents to join our growing BPO team. As a key player in delivering exceptional service to our hotel clients, you will assist guests with reservations, bookings, inquiries, and support regarding hotel services and amenities. This role involves providing top-tier service while maintaining a positive and professional attitude.
Key Responsibilities:
- Handle inbound or outbound calls with hotel guests and potential customers.
- Assist with hotel reservations, cancellations, and modifications in a timely manner.
- Provide accurate information on hotel rates, availability, policies, and promotions.
- Resolve guest concerns and inquiries regarding hotel services and booking-related issues.
- Ensure customer satisfaction by delivering efficient and effective solutions.
- Process booking requests, modifications, and cancellations following company policies.
- Maintain accurate records of all customer interactions using CRM tools and other company systems.
Qualifications:
- Senior High school graduate.
- At least 1 year experience in customer service, preferably in a hotel/reservation-related role in the BPO Industry
- Excellent verbal and written communication skills.
- Strong problem-solving and critical thinking abilities.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Experience with hotel reservation systems (e.g., Opera, Amadeus, etc.) is an advantage.
- Flexibility to work various shifts including nights, weekends, and holidays.
Job Type: Full-time
Pay: Php27, Php40,000.00 per month
Benefits:
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
Language:
- English (Preferred)
Work Location: In person
-
Hotel Reservations
5 days ago
Ayala Avenue-Paseo de Roxas, Philippines Peak Outsourcing Full time ₱420,000 - ₱720,000 per yearJob Overview:We are looking for highly motivated and customer-centric Hotel Reservations - Spanish Bilingual Agents to join our growing BPO team. As a key player in delivering exceptional service to our hotel clients, you will assist guests with reservations, bookings, inquiries, and support regarding hotel services and amenities. This role involves...
-
Reservations Manager
3 days ago
Ayala Alabang, National Capital Region, Philippines Filinvest Development Corporation Full time ₱900,000 - ₱1,200,000 per yearFILINVEST COMPANY: HOSPITALITY ENTERPRISE RESOURCES CORP.Job SummaryThe Reservations Manager monitors the Agents' calls to ensure correct sales tactics are used and quality service is provided. Ensure all sales and reservations are performed with adherence to the policies and procedures of the property. Apply revenue management strategies.Duties and...
-
Hotel Booking Chat Support
1 week ago
Ayala Alabang, National Capital Region, Philippines Sapient Global Job Careers Full time ₱216,000 - ₱336,000 per yearOne-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sitesPosition Overview:Responsible for providing exceptional customer service to guests and clients looking to make hotel reservations.Job Responsibilities:Respond to customer inquiries via email, chat, or other communication channels as...
-
CHAT SUPPORT/NON-VOICE
5 days ago
Ayala Alabang, National Capital Region, Philippines SGS - Sapient Call Center Full timeOne-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sitesPosition Overview:Responsible for providing exceptional customer service to guests and clients looking to make hotel reservations.Job Responsibilities:Respond to customer inquiries via email, chat, or other communication channels as...
-
Client Service Representative
5 days ago
Ayala Avenue-Paseo de Roxas, Philippines Sapient Careers MNL Full time ₱300,000 - ₱360,000 per yearStill stuck in a job or situation that doesn't challenge or reward you?Maybe it's time to make a move, and we're making it easy for you.Sapient is growing, and YOU could be the newest addition to our Customer Service Representative / Finance Account Representative team in Metro Manila With a 1-day hiring process and a salary of up to ₱30,000 plus monthly...
-
20K Signing Bonus
5 days ago
Ayala Alabang, National Capital Region, Philippines The Pinnacle Operating System Inc. Full time ₱294,720 - ₱336,720 per yearJoin our Financial Account Campaign in Alabang or Pasay and earn as much as 28k with 20k Signing BonusBasic Qualifications:Senior High Graduate/ 2nd year college competed1 year BPO voice experience handling Financial AccountOpen for candidates without Financial Account experience, but must have 2 years CSR experience in BPOAmenable to work onsite and...
-
Ticketing Agent
5 days ago
Ayala Alabang, National Capital Region, Philippines Sapient Global Full time ₱282,000 - ₱336,000 per yearWe are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Handle incoming customer calls related to ticket inquiries, reservations, and cancellations.Guide customers through the online ticketing system and troubleshoot any technical...
-
CALL CENTER AGENT
7 days ago
Ayala Avenue-Paseo de Roxas P, Philippines Sumisho Motor Finance Corporation Full time ₱60,000 - ₱120,000 per yearThe Agent is expected to achieve daily and month-on-month daily target.Responsibilities include contacting, discussing and explaining about detailed offerings of the product.The role also includes initial facilitation of the loan booking and scheduling to ensure the customer's convenience.The Agent will be expected to also coordinate with other dependencies...
-
Customer Support
1 week ago
Ayala Avenue-Paseo de Roxas, Philippines Orbit Teleservices Cubao Site Full time ₱170,000 - ₱300,000 per yearWe are looking for a dedicated Call Center Agents as prior in our Metro Manila sitesEasy and Fast One-day Hiring Process Earn up to 25k monthly plus more benefits This is for urgent hiring, don't miss this opportunity and if you have these skills, this might be your sign to apply here at Sapient and BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE...
-
Customer Service Advisors/ Agents
7 days ago
Ayala Alabang, National Capital Region, Philippines Pick Up Coffee Full time ₱150,000 - ₱250,000 per yearJob description:MINIMUM QUALIFICATIONS:Must have excellent English communication skillsShould be at least 18 years oldMust have completed high school, Senior High Graduate, 2 years Vocational Graduate and/or atleast two years in college in any fieldMust have at least 6 months call center experience, if the candidate don't have call center experience; must be...