Remote Site Coordinator
1 week ago
Job Title
Remote Site CoordinatorJob Description Summary
The Remote Site Coordinator (RSC) is responsible for delivering remote facilities services as part of C&W's Remote Site Management service capability within C&W's Manila based Portfolio Services Centre.C&W's Remote Site Management service provides virtual and remote operational support and facilities coordination services for our client's sites and operations across the APAC Region.
Job Description
About the Role
- Respond to requests for service and assistance in relation to the assigned sites via phone and/or email
- Provide assistance to the on-site Facilities Management team to ensure timely and quality service delivery of requests
- Create work orders and assign work orders to multiple technicians, subcontractors and vendors
- Answer all incoming phone calls in a timely, courteous, and professional manner Global Occupier Services
- Assess client's needs and guide the client accordingly
About You:
- College/bachelor's degree in a related discipline or equivalent
- At least 1 year facilities management and remote site operational exposures
- Highly proficient in spoken and written English
- Excellent verbal and written communication skills
- Experience working in a contact center or BPO setup is preferred
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from.
- Being part of a growing global company.
- Career development and a promote from within culture.
- An organization committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
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