CSR/Assessments only

9 hours ago

Manila, National Capital Region, Philippines DIMO ENTERPRISES & OVERSEAS PLACEMENT AGENCY Full time ₱200,000 - ₱400,000 per year

The opportunity

At DIMO ENTERPRISES & OVERSEAS PLACEMENT AGENCY', we are seeking a talented Customer Service Representative (CSR) to join our team in a non-voice, virtual role. This is an excellent opportunity for individuals who are new to the industry or looking to transition into a customer service career.

What you'll be doing

  • Handling customer inquiries and requests through various non-voice communication channels such as email, chat, and social media
  • Conducting assessments and evaluations to understand customer needs and provide tailored solutions
  • Documenting customer interactions and maintaining accurate records
  • Collaborating with cross-functional teams to ensure seamless customer experiences
  • Continuously learning and adapting to new processes and technologies to enhance your skills

What we're looking for

  • Strong written communication and interpersonal skills
  • Excellent problem-solving and critical thinking abilities
  • Proficiency in using various digital tools and platforms
  • Customer-centric mindset and a passion for delivering exceptional service

What we offer

At DIMO ENTERPRISES & OVERSEAS PLACEMENT AGENCY', we are committed to providing our employees with a supportive and nurturing work environment. You can expect:

  • Competitive compensation and benefits package
  • Opportunities for professional development and career growth
  • Flexible work arrangements to support work-life balance
  • Collaborative and inclusive team environment
  • Access to wellness and mental health resources

About us

DIMO ENTERPRISES & OVERSEAS PLACEMENT AGENCY' is a leading provider of customer service and call centre solutions, serving a diverse range of clients across various industries. Our commitment to excellence and innovation has made us a trusted partner for businesses looking to deliver exceptional customer experiences.

Apply now and join our dynamic team

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